Zero star
カスタマーサービスに問い合わせたところ2026年4月期新番組のオンデマンド放送予定は皆無。
このところ配信されるドラマも映画も、もうとっくの昔に見たような旧作ばかり。
もうjmeのオンデマンドでは日本とほぼ同時期に最新の作品を見ることはできないと理解せざるを得ないようです。
When I contacted customer service, I was informed that there are no plans for on-demand streaming of any new programs scheduled for the April 2026 season.
Lately, the dramas and movies being released for on-demand are nothing but old titles.
It is no longer possible to watch the latest Japanese content at roughly the same time it airs in Japan via jme on-demand.
このところ配信されるドラマも映画も、もうとっくの昔に見たような旧作ばかり。
もうjmeのオンデマンドでは日本とほぼ同時期に最新の作品を見ることはできないと理解せざるを得ないようです。
When I contacted customer service, I was informed that there are no plans for on-demand streaming of any new programs scheduled for the April 2026 season.
Lately, the dramas and movies being released for on-demand are nothing but old titles.
It is no longer possible to watch the latest Japanese content at roughly the same time it airs in Japan via jme on-demand.
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Nope
The shows are ho hum, the app sucks, the user interface sucks, lacks common sense or intuitiveness. Have to login multiple times during a session, and their customer service is bad. They charged me 2 days early, right before I intended to cancel my subscription. When I told them this, they said too bad, no refunds as per their policy, which also sucks. Avoid these people.
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So so ok
Can not record shows or news so we can watch after work, we don’t stay home all day, so can not watch..
Awful
Their service is awful. Most of their contents are so old. Not worth it to subscribe.
日本語だと遅い
年間契約をしたばかりです。放映可能な番組の種類、時間帯による制限については、色々な都合があると思いますが、何とかコンテンツの種類、そして見逃し配信が可能な番組両方を、増やしていって欲しいものです。アプリが遅いことは他の多数の方々が書いていられる通りですが、言語を英語に戻すとリスポンスは改善するようです。NHK受信料を払っている日本国内の人達を思い浮かべていただいて、アプリとコンテンツをより良くしていって欲しいところです。
Still no Japanese subtitles for the hearing-impaired/non-native speakers of Japanese
Posted about one year ago to voice my dissatisfaction with the service because there were no Japanese language subtitles. The app developer responded with something along the lines of “we’re working on it”. Several months later, there are now English subtitles for a few select shows. But the lack of English subs was NOT my complaint.
My wife is a hearing-impaired Japanese native speaker, and I am a bilingual English/Japanese speaker. Why are there no subtitles in Japanese for any of the shows? Are the not broadcast with subtitles in Japan? Does NHK not care about deaf/hearing-impaired native speakers of Japanese?
I live in North America and would like to watch many of the shows, but find the dialogue much easier to follow when there are subtitles with Kanji—this makes things much easier to comprehend.
I find it laughable that I can download many of these shows from the internet WITH JAPANESE subtitles, in many cases the next day after the Japanese airdate. It can’t be that large a technological challenge to include the subtitles in your streaming, as they are clearly there when the show airs in Japan on TV.
My wife is a hearing-impaired Japanese native speaker, and I am a bilingual English/Japanese speaker. Why are there no subtitles in Japanese for any of the shows? Are the not broadcast with subtitles in Japan? Does NHK not care about deaf/hearing-impaired native speakers of Japanese?
I live in North America and would like to watch many of the shows, but find the dialogue much easier to follow when there are subtitles with Kanji—this makes things much easier to comprehend.
I find it laughable that I can download many of these shows from the internet WITH JAPANESE subtitles, in many cases the next day after the Japanese airdate. It can’t be that large a technological challenge to include the subtitles in your streaming, as they are clearly there when the show airs in Japan on TV.
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観たいものが観られないはがゆさ
すべての番組がオンデマンドで観られるわけではなく、かなり限られています。ドラマが観たい人にはいろいろ選択肢がありますが、NHKの良質なドキュメンタリーを期待していたのに見逃し配信が少なくて残念です。
50% off? Didn’t work!
I signed up for a year at the new customer 50% off but in the end was charged the regular price. Forget it. Now I have to ask for a refund. What a headache!
Expensive and limited content
This app is very expensive for the very little content that you get. My kids like to watch Inai Inai baa! And there’s only about a dozen very old episodes. The kids weekday tv is just the same episodes of the same shows over and over. The dramas and other tv shows are dated and the choices are also limited. Overall terrible app.
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App is horrible
Overall, we enjoy the content provided by the subscription, but the service is very expensive and the app is horrible (very slow with poor menu design). For the cost, I expect a better experience.
Please fix slow navigation on Apple TV
When ever the app goes top screen, there is always long freeze. This is really annoying and never get fixed since the start of the service. I still cannot believe this quality of the app was made in public.
つまらない番組ばかり
面白くない番組ばかりで見るものない。 日本国内で流行っても海外の日本人に興味ないものばかり。 クラシックといって60年前の作品を恋しがる人などいない。 日本のバラエティも吉本も低俗すぎる。 俳優みんな同じ顔。 ユーチューブのほうがずっと面白い。 長く我慢して来たけど毎月お金が無駄だからもう解約しようと思う。
Good
I’m so happy that I can watch the latest dramas in North America. The customer support was also very attentive.
Only game in town.
The only reason to use this app is because they are the only option to legally watch Japanese programming. The app is horrible. It works sometimes - it feels like a beta project. NHK should be ashamed of themselves for selling such a poor service.
Great Japanese programming is back.
My family and friends who have been able to figure out how to transition from the old TV Japan broadcast network to steaming have been grateful JME exists as the official replacement. The programming is great with 3 live streaming feeds and daily news shows, series, and movies on-demand.
I’m glad that the the major bugs have been fixed in the AppleTV app (as of March 2025).
However there is a new bug that was just introduced in the latest release, the pause / play button has stopped working, erg.
Will give the app 5 stars when JME fixes this problem, will lower the rating if it’s not fixed in a timely manner.
The JME app seems to work perfectly on our Fire Stick. That’s both nice but also frustrating because Apple TV will run both JME and Spectrum but Fire Still does not. The Apple tv tbypasses the need for a HDMI switcher or switching between TV inputs in the TV menu.
I would love to for JME to release a fully working app on Apple TV (like I was mentioning earlier, it is currently mostly working but with one bug) . It would also bw great if JME developed an app for Samsung TV, that would cut out the need for spectrum users to buy a Fire Stick and or Apple TV.
I’m glad that the the major bugs have been fixed in the AppleTV app (as of March 2025).
However there is a new bug that was just introduced in the latest release, the pause / play button has stopped working, erg.
Will give the app 5 stars when JME fixes this problem, will lower the rating if it’s not fixed in a timely manner.
The JME app seems to work perfectly on our Fire Stick. That’s both nice but also frustrating because Apple TV will run both JME and Spectrum but Fire Still does not. The Apple tv tbypasses the need for a HDMI switcher or switching between TV inputs in the TV menu.
I would love to for JME to release a fully working app on Apple TV (like I was mentioning earlier, it is currently mostly working but with one bug) . It would also bw great if JME developed an app for Samsung TV, that would cut out the need for spectrum users to buy a Fire Stick and or Apple TV.
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Latest app version is sluggish
The latest app upgrade was supposed to fix the bugs with ioS like having to change language in order to play content but now the play/pause button on the remote doesn’t work on the app AND the screen refresh rates is more than 15 - 20 seconds. The screens are effectively frozen until they are refreshed. This is over a Fiber connection. App development needs to be completely overhauled.
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Unbelievably Bad
This replaced the cable TV channel, TV Japan, and the streaming service, dLibrary about a year ago. Both of which were vastly superior to JME. We lost the ability to record programming on our cable DVR, and the streaming service/ on demand has had numerous problems. On Apple devices, especially Apple TV, it frequently complains that internet connections is lost even though other apps have no problems. It randomly drops the feed and I have to kill the app and restart it to rejoin. We have had to re-sign in often. This is what happens when there is NO competition for a service or product. Perhaps they have hired the lowest bidders for software development.
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Expensive
Nothings works, getting worse every day and no solution in sight.
Love the content, hate the app
Love the NHK news, conversation shows, history, sumo… but the app crashes! The current problem (Feb 2025) has been going for three weeks with no explanation and no resolution. I would love to update this review with good news some day soon.
One of the Worst Apps
The JME App is the ONLY way to get streaming content from NHK and affiliates. It is region specific and the subscription fee is huge at $350 plus per year. For that amount you would expect a high-quality app for Apple TV or for iOS devices. It is one of the worst. The menus are inconsistent between app. The menu system requires you to choose 4 times to get to an actual episode to watch. Selecting a different date often results in the menu option popping back to current date. The app is buggy and can crash or simply refuse to let you select a scheduled program, instead returning you to a higher level menu. To fix you have to restart the AppleTV app or even delete the JME app and re-download - that suggests the JME app programmers do not know how to program and cannot properly clear cache between app usage. In all, a very lame app - but we we feel we are being held hostage: it is the only way to see a lot of NHK related programs and TV series and movies, many with english subtitles, many without.
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