Horrible and expensive
This app should be functioning at a much higher level for the cost. I get notifications and immediately accept - only for it to say job is taken - but it still sits as available and I see it in Aesop so I can go accept there. Unfortunately most of the time I’m on the go and not able to immediately look at Aesop. Yes I have deleted and redownloaded - but the problem is still there. Doesn’t look like the app has been updated in several years. Also - my co workers and I noticed they the notifications were not working for literally a couple of months - approx Jan-Feb 2023. I contacted support and was told it was a known issue that was being looked into. No offer of refund, credit, etc. when it was finally fixed they wanted to close my ticket - I insisted on some compensation- so they added a month to my subscription- but that isn’t something I should have to ask for - it should be done AUTOMATICALLY for everyone who was affected. Basically were taking customers money when they knew the app wasn’t working and didn’t do anything about it. I will say that the support people try to be helpful and are friendly. The problems are more with the mechanics of the app and obviously with the corporate side who doesn’t care about crediting customers who are paying a lot of $
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No responsibility or integrity with Customer service
I was charged the day after I started the so called free trial which caused an overdraft fee with my bank. Customer service admitted to the error being on their part but would not help fix the problem that occurred because of their faulty software. They told me I have to go to my bank when my bank wasn’t the one who made a mistake. Try before you buy is not the truth here even though the terms and condition say otherwise. Make sure your account has the money before you commit. Their faulty system can cost you.
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Great!
I don’t understand all the negative reviews. I have had a super experience using this app! I’ve gotten so many jobs & have worked every single day of the week one year for the ENTIRE year!
Well worth the cost & much better than just having the AESOP app which is always later at notifying me of jobs than Jobulator!
Well worth the cost & much better than just having the AESOP app which is always later at notifying me of jobs than Jobulator!
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Glitchy
Paying $50 a year for this app, you would think it would be easier to use. Scrolling is always glitchy. Can’t scroll through available jobs. If you see a job a take it, it marks your calendar as working. However, you cannot see what job you’ve taken by touching date, you have to go into another app to see where you’re working on a particular date. Won’t allow me to access Frontline through the Jobulator app. This app needs a lot of updating and uses other then simply taking a job.
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Prepare to be ripped off
It’s a fairly efficient app and easy to use. However, unlike almost every other subscription service that became unnecessary due to COVID-19, the folks at Jobulator didn’t automatically suspend billing when every school in the country was closed. And apparently they have a “strict no refund policy,” which means you’re out the money. You’re paying for a service that they then do not actually provide. So watch out because they WILL gouge you if they can. And when I contacted support, I wasn’t sure what they meant by their answer and when I asked for clarification they stopped answering. I’ll give them one more day and then I’m going to have to challenge the charges through my bank. So bottom line, the app works okay, but the terrible customer service/treatment makes me unable to recommend this app.
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