No bother downloading this app for real
I’m a new user here and I downloaded Jod a month ago. Like what many users has given the review, don’t bother applying the roles especially NTUC. So many available jobs and applied weeks ago but constantly got rejected. The customer service is also ridiculous and simply given a standard SOP answer.
JOD please do better, if you’re expecting applicant to apply these roles and can’t even afford to approve the application, why bothered designing this app? Is this how you tell applicants that those available jobs posted are in high demands and but actually being advertised for fun because you don’t need any manpower at all.
JOD please do better, if you’re expecting applicant to apply these roles and can’t even afford to approve the application, why bothered designing this app? Is this how you tell applicants that those available jobs posted are in high demands and but actually being advertised for fun because you don’t need any manpower at all.
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Cannot log in
Cannot log in with my phone number. I click forgot password I key in my number and email, keep showing number error, but I never change hp number at all…there is no way to ask for help..omg not flexible at all
McDonald Mangers and aunties treat staff treat workers like animals.
I was severely abused, shouted at, and treated like an animal by a manager and aunties during my shift. I followed all rules and told her before using the toilet, but she gave me an unfair 1-star rating anyway. I emailed and WhatsApped Jod support to dispute this personal attack, but they are completely ignoring me. Jod does not protect its platform workers from toxic clients.
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Poor Cancellation Process and Unhelpful Suppor
I have been a consistent gigger on this platform, but my experience today was extremely disappointing.
The cancellation process is poorly designed and lacks transparency. The system only allows cancellation due to sickness, and even selecting “Other” requires supporting documents. Personal emergencies or unforeseen circumstances are apparently not considered valid reasons without documentation.
What is even more frustrating is that the cancellation button does not clearly indicate any cancellation deadline or timeframe. Users are expected to follow strict cancellation rules, yet the platform does not provide clear information upfront.
In addition, no cancellation policy was provided to me when the job was approved. If such a policy exists, it should be clearly communicated and made available to users before it is enforced. It is unfair to hold giggers accountable for rules that were never properly disclosed.
The customer support experience was equally disappointing. Instead of providing solutions, I received inconsistent responses and was repeatedly directed back to the app. My concerns were not properly addressed.
The overall experience felt misleading and lacking in transparency. It also felt like the platform’s policies and processes mainly benefit the hirers, while giggers are left with very limited flexibility and support when genuine personal issues arise.
This experience has significantly reduced my trust in the platform.
The cancellation process is poorly designed and lacks transparency. The system only allows cancellation due to sickness, and even selecting “Other” requires supporting documents. Personal emergencies or unforeseen circumstances are apparently not considered valid reasons without documentation.
What is even more frustrating is that the cancellation button does not clearly indicate any cancellation deadline or timeframe. Users are expected to follow strict cancellation rules, yet the platform does not provide clear information upfront.
In addition, no cancellation policy was provided to me when the job was approved. If such a policy exists, it should be clearly communicated and made available to users before it is enforced. It is unfair to hold giggers accountable for rules that were never properly disclosed.
The customer support experience was equally disappointing. Instead of providing solutions, I received inconsistent responses and was repeatedly directed back to the app. My concerns were not properly addressed.
The overall experience felt misleading and lacking in transparency. It also felt like the platform’s policies and processes mainly benefit the hirers, while giggers are left with very limited flexibility and support when genuine personal issues arise.
This experience has significantly reduced my trust in the platform.
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just bad
am i applying for a ceo/ director role? applied like 20 jobs and all is unsuccessful, even when i have relevant work experience and applied days in advance. If you're not going to give newcomers an opportunity, just remove the app and create a groupchat with the regulars instead.
