No bother downloading this app for real
I’m a new user here and I downloaded Jod a month ago. Like what many users has given the review, don’t bother applying the roles especially NTUC. So many available jobs and applied weeks ago but constantly got rejected. The customer service is also ridiculous and simply given a standard SOP answer.
JOD please do better, if you’re expecting applicant to apply these roles and can’t even afford to approve the application, why bothered designing this app? Is this how you tell applicants that those available jobs posted are in high demands and but actually being advertised for fun because you don’t need any manpower at all.
JOD please do better, if you’re expecting applicant to apply these roles and can’t even afford to approve the application, why bothered designing this app? Is this how you tell applicants that those available jobs posted are in high demands and but actually being advertised for fun because you don’t need any manpower at all.
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Cannot log in
Cannot log in with my phone number. I click forgot password I key in my number and email, keep showing number error, but I never change hp number at all…there is no way to ask for help..omg not flexible at all
McDonald Mangers and aunties treat staff treat workers like animals.
I was severely abused, shouted at, and treated like an animal by a manager and aunties during my shift. I followed all rules and told her before using the toilet, but she gave me an unfair 1-star rating anyway. I emailed and WhatsApped Jod support to dispute this personal attack, but they are completely ignoring me. Jod does not protect its platform workers from toxic clients.
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Poor Cancellation Process and Unhelpful Suppor
I have been a consistent gigger on this platform, but my experience today was extremely disappointing.
The cancellation process is poorly designed and lacks transparency. The system only allows cancellation due to sickness, and even selecting “Other” requires supporting documents. Personal emergencies or unforeseen circumstances are apparently not considered valid reasons without documentation.
What is even more frustrating is that the cancellation button does not clearly indicate any cancellation deadline or timeframe. Users are expected to follow strict cancellation rules, yet the platform does not provide clear information upfront.
In addition, no cancellation policy was provided to me when the job was approved. If such a policy exists, it should be clearly communicated and made available to users before it is enforced. It is unfair to hold giggers accountable for rules that were never properly disclosed.
The customer support experience was equally disappointing. Instead of providing solutions, I received inconsistent responses and was repeatedly directed back to the app. My concerns were not properly addressed.
The overall experience felt misleading and lacking in transparency. It also felt like the platform’s policies and processes mainly benefit the hirers, while giggers are left with very limited flexibility and support when genuine personal issues arise.
This experience has significantly reduced my trust in the platform.
The cancellation process is poorly designed and lacks transparency. The system only allows cancellation due to sickness, and even selecting “Other” requires supporting documents. Personal emergencies or unforeseen circumstances are apparently not considered valid reasons without documentation.
What is even more frustrating is that the cancellation button does not clearly indicate any cancellation deadline or timeframe. Users are expected to follow strict cancellation rules, yet the platform does not provide clear information upfront.
In addition, no cancellation policy was provided to me when the job was approved. If such a policy exists, it should be clearly communicated and made available to users before it is enforced. It is unfair to hold giggers accountable for rules that were never properly disclosed.
The customer support experience was equally disappointing. Instead of providing solutions, I received inconsistent responses and was repeatedly directed back to the app. My concerns were not properly addressed.
The overall experience felt misleading and lacking in transparency. It also felt like the platform’s policies and processes mainly benefit the hirers, while giggers are left with very limited flexibility and support when genuine personal issues arise.
This experience has significantly reduced my trust in the platform.
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just bad
am i applying for a ceo/ director role? applied like 20 jobs and all is unsuccessful, even when i have relevant work experience and applied days in advance. If you're not going to give newcomers an opportunity, just remove the app and create a groupchat with the regulars instead.
Keep increasing pts required to redeem rewards
When I 1st started it was 60pts for a $5 voucher now it’s 200pts for the same $5 voucher. And it’s the same increase(%) in cost for higher rewards. For reference, when u just started you make 2 pts per hour of work. You do the math, you see if it’s worth it.
Incentives is trash
The company is probably trying to cut costs by reducing incentive amounts by 50% while increasing the requirements to qualify. The point system value has dropped by more than 50% as well. Overall, it’s a terrible app. The app crashes from time to time. If you’re just looking for occasional part-time work, you might still find something using this app. But if you’re planning to rely on it for a regular part-time job, you’re better off looking elsewhere.
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Job easy to get
Easy to find part time jobs only downside is rating score. I hate the idea of having a rating score since they can employer don’t like u can rate u anyhow they one. Like the one for Paris baguette the one who rate me is HR, she doesn’t even work side by side with me and see how I work. I came in early and did dishwashing work still can rate me 2/5 for no reason. Didn’t justify or explain why I get 2/5…In case ppl don’t like u, don’t like ur face,skincolor or ur name or whatever reason tat is be mentally prepared or becuz low rating can affect ur future employment. Better yet go buy (amulet) goodluck charm with u. Better tat (thing) target tat individual who did u dirty. I’m being serious here and it is real cuz future employer see ur rating will only purposely give u 4/5 a lot of times after tat. Wont give u 5/5…
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Ain’t that expected
Is quite wasting time on waiting to be approved when higher chance to be cancelled or unsuccessful to get the job which wasting personal chance on other jobs,should have be like Staffie app apply n get the shift instead wasting days to get back an answer
Jod不是一个很靠谱的软件
连续两次被商家放鸽子，每次至少浪费三个小时，客服没有任何处罚和补偿，一直在敷衍，一个多星期了没有任何回复，不想再浪费时间了。
Good app interference and easy to find job
Been using this since 2025 and I have to say, it is the easiest app to get a day job. Moreover, this app have to opportunity to check different type of jobs available. For me, I prefer working NTUC since it is easygoing and most of the time, independent and OTOT.
However, I would like to suggest some improvements for better user interference and also app navigation.
1) Have the option of notification pop-up or reminder for selected job type and also from what day to what day. This way, only jobs that I want from certain days will pop-up on my notification bar which I can easily apply to, reducing competition.
2) Add option to rate the job that was previously done and make it like an open-concept which other users can see how well that job is for example, is the manager good or not, etc.
Overall, great app and really recommended ;)
However, I would like to suggest some improvements for better user interference and also app navigation.
1) Have the option of notification pop-up or reminder for selected job type and also from what day to what day. This way, only jobs that I want from certain days will pop-up on my notification bar which I can easily apply to, reducing competition.
2) Add option to rate the job that was previously done and make it like an open-concept which other users can see how well that job is for example, is the manager good or not, etc.
Overall, great app and really recommended ;)
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Unstable at times
Some glitches at times the cancellation also slow can cause lots of inconveniences plus poorly updated and screwed the systems.
Bug appears within the app
Too many attempts error occured while I’m opening the app, which I only open at once a day kind😂, please help to look into it
Annoying bug
While im searching job availability, and scrolling down, there will be the "too many attempts" bug where it will show it multiple times continuously. srsly annoying
No jobs, steal data
Applied for so many and not even accepted by one. Waste of time. Better off applying elsewhere
Beware that they will steal your data and god knows do what with it. LAME! I advise users not to create an account because your ic, photo and other sensitive info will be needed to create an account before browsing and despite that, still NO JOBS!
Beware that they will steal your data and god knows do what with it. LAME! I advise users not to create an account because your ic, photo and other sensitive info will be needed to create an account before browsing and despite that, still NO JOBS!
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Limited Companies, Limited Jobs
Too few companies are using this app, and the ones that do keep rejecting or canceling the jobs. Jobseekers face penalties if they cancel jobs, but apparently companies don’t face the same restriction. Despite applying to numerous companies almost every day, I still can’t land a single job.
JOD DOES NOT CARE ABOUT YOU
been using JOD since 2022. i have emailed them multiple times about how i was treated at work and their customer service doesn’t support you or protect you from toxic workplace. I was given 3 stars rating from NTUC outlet without any reason why but was given ‘good work ethic’. email JOD support team and they didn’t bother to contact the outlet say rating is because of my performance at work and when i asked them to provide CCTV footage on how bad can my performance be like is it i nvr do work? THEY COULDN’T EVEN ANS NOR PROVIDE ME EVIDENCE. SIMPLY SHOWS JOD DO NOT CARE ABOUT YOU! I ALSO HAVE MULTIPLE 5 STARS FROM PREVIOUS OUTLET BUT AFTER THE NEW UPDATE, THE 5 STARS RATING DID NOT REFLECT ON MY OVERALL RATING AND THEY STILL TELL ME IT DOES? JUST A SCAM APP. They will also last min update you whether you get the job or not.
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Applied but never get any job .
It wasted my schedule because I cleared my schedule to apply for the job I want , and suddenly they cancel . And I have to rush to get another one. Beware of using this app as they will prioritise the merchant then workers . Merchant can cancel on you last min… but apparently you cannot.
Forever cannot get OTP
What a stupid app the OTP forever never send to me
Part time
Good
