Archived App (Last seen on 12 Mar 2025)
This is an archived listing of the app previously available on the App Store.
Connect with your local dealer for immediate support on agriculture and construction equipment. Request assistance via voice, text, or live video to resolve issues quickly. Manage service tickets efficiently through a mobile and web dashboard.
1.65.5
December 19, 2024
Feature enhancements and bug fixes
John Deere ExpertConnect is a mobile application designed to provide agriculture and construction customers with one-touch access to their local John Deere dealer for support and communication. It allows users to create support tickets and connect with experts via voice, text, or live video.
To use John Deere ExpertConnect, you need to download the free app and create an account using your mobile phone number. You will then be able to connect with your local dealer's support teams.
You can request assistance for Parts, Service, or Integrated Solutions. The app facilitates live connections via voice, text, or video sessions to help resolve your equipment issues quickly.
Yes, John Deere ExpertConnect contains advertisements. The app is free to download and use, but it includes advertisements as part of its operational model.
John Deere ExpertConnect requires a 4G, LTE, or Wi-Fi connection to function. For the best audio experience, it is recommended to use wired or Bluetooth headphones and enable permissions for video, camera, microphone, and contacts.
John Deere ExpertConnect has a rating of 3.0 stars based on 21 user ratings. This indicates a mixed reception from its user base.
John Deere ExpertConnect is supported on iPhone, iPad, and iPod devices. It is designed for Apple's mobile operating systems.
The latest version of John Deere ExpertConnect is 1.65.5, and it was last updated on December 19, 2024. This suggests regular updates to improve functionality and address issues.
