Joinin Home User Reviews

Joinin Home
Joinin Home
Hangzhou Juxing Intelligent Technology Co., Ltd.

Customer Experience

Positive experience13.3% of reviews
Neutral0.0% of reviews
Negative experience86.7% of reviews

~ Based on 15 written reviews from the US App Store.

Is Joinin Home Safe?

Joinin Home has mixed safety signals based on user ratings. AppsHunter Safety Score for Joinin Home is 68/100.

This assessment is based on 66 user ratings, with an App Store average of 3.4/5.

Safety Analysis

56.1% of ratings point to a safe experience
4.5% of ratings suggest some concerns
39.4% of ratings point to a risky experience

~ Based on 66 App Store ratings for Joinin Home.

Is Joinin Home Legit?

Joinin Home appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Joinin Home is 68/100.

Based on 68 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

ceiling fan and light

terrible app
it never connects it’s not even in the system as a fan light everything is about making the light blink to connect and you can’t do that the only way to operate it is with the remote

App very glitchy and a frustrating experience

Purchased lights to go over my patio from Amazon and this is the app to control the lights. It never works right and often has a mind of its own changing the lights to settings I don’t want. It has only gotten worse as the months have passed. I would not recommend this app or buy any products that require this app to control them.
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Latest update stopped working with Alexa- no support

After about a year using this app to control a ceiling fan with Alexa, tbd app updated and now will not connect with Alexa. There doesn’t appear to bd English support offered

Does not work

Schedule feature to set times resets every time you get off the home WiFi so it never works

Works great

So far schedule feature works great and no bugs

So far so good

I have no complaints. String lights are timed to turn on and off in the evenings. Yes, the app interface is poorly designed but it does the job. It’s not like you’re hanging out in the app for more than a minute or so.

No option to save??

Is there not an option to save a light setting? I have the exact color I want, and it took a while to get it perfect. I would love to be able to have a quick access option. The one star comes from the overall failure for an ease-of-access app. It’s poorly made, the app hardly recognizes the simple click to select all or just a few of the lights, it always says that it cannot connect when it is connected. They truly don’t care about maintaining the app; I’m shocked it is still recommended by Amazon. Not to mention half of my lights are changing colors randomly.
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Can’t turn on or off with app

Just as a previous reviewer said, I am connected, it finds my network, but I can’t turn the light on or off with the app. It works fine with motion detection, but would be great to use as a regular light also. It is hardwired to the peak of a sunroom and doesn’t have a dedicated switch.

App quit working

After a couple months the app quit working on a fairly recent iPhone. After reinstalling it locked immediately.

App quit working

After a couple months the app quit working on a fairly recent iPhone. After reinstalling it locked immediately.

Alexa Skill Doesn’t Work

The color-changing Can Smart LED lights are beautiful in my 2nd story hallway, but like everyone has already reported, the Alexa skill just doesn’t work. I constantly get “device offline” or “server unresponsive”. Having to pull up the app to turn lights on/off or change colors defeats the purpose of a Smart Home. I’ll be returning these & going with Geenie.
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App Doesn’t Work

Terrible app, no documentation, support folks want to give me a refund, all I want to do is have the app control the light. Deleted app several times. Still can’t do.

Not easy to setup / run

I have nothing but difficulty running my security light using this app. I see the app found my light without any issue, but when I try turning on the light (or off) with just the app, the light does nothing (I’ve deleted the light twice already and reinstalled it, but each time I come up with the same issue. Trying to find any online documentation to help me is almost impossible.
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Not well alexa enabled

I am able to setup my lights but there is no documentation and I can’t get the Alexa enablement to work.

Yes i linked the skill but it just doesn’t work

Poorly designed

The app is not intuitive at all and there is very little documentation.