Re-login.
I am writing to report an ongoing issue with your application that has not been resolved for over three months. I am not receiving OTPs, which forces me to log in repeatedly every time I exit the app. This has significantly affected my user experience and the usability of the service.
Despite continued usage, the issue remains unresolved, and I have not received any effective support or communication addressing this concern.
Given the inconvenience caused over this extended period, I kindly request one of the following resolutions:
• A refund for the affected subscription period, or
• An extension of my subscription by at least six months
If this issue is not addressed promptly, I will have to consider escalating the matter through the Apple App Store review and support channels.
I would appreciate your prompt attention to this matter and look forward to your response.
Despite continued usage, the issue remains unresolved, and I have not received any effective support or communication addressing this concern.
Given the inconvenience caused over this extended period, I kindly request one of the following resolutions:
• A refund for the affected subscription period, or
• An extension of my subscription by at least six months
If this issue is not addressed promptly, I will have to consider escalating the matter through the Apple App Store review and support channels.
I would appreciate your prompt attention to this matter and look forward to your response.
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Free Trial Scam
I signed up for Jojo’s channel using the 7-day free trial, which was due to end on 9 July. However, after cancelling the automatic renewal to avoid being charged after the trial period, I immediately lost access to the free trial. This is very misleading, as a free trial should remain available until its advertised end date even if auto-renewal is cancelled. It feels like a deceptive practice rather than a genuine free trial.
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Technical glitches
After buying subscription , it does not upgrade on app ….always asks to buy subscription and after clicking buy …it gives message that it is already active. Does not play the movie at all .
Lots of issues in Subscription
Even though I have paid for Gold subscription it’s always ask me to purchase it again to watch content.
Same problem with TV app also as app is not working properly.
Same problem with TV app also as app is not working properly.
UI experience
Every time i open the app asking to create profile. Even if there are already profile created and there is open way to dismiss that. Logout is the only option.
