Poor service
Very disappointed with Kuku FM’s customer service! I purchased a subscription that allows 4 devices, but I couldn't log in on my new phone because my Indian mobile number is now inactive, and email login wasn't working either. I contacted customer support, but they took days to respond. While trying to fix the issue, I accidentally deleted my account. I shared my subscription screenshot as proof, but they refused to recover my account or refund my money. The worst part is that they closed my complaint without resolving it. Such poor customer service! I regret purchasing this subscription and would not recommend Kuku FM.
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VVishu1718
Great
Good collection of Malayalam books
Ccityprince143
App lagging
The app is lagging from morning onwards and not able to start even after multiple attemps
DD4uall
Worst app
Like this, a dirty app I have not seen in my life. A lot of money without permission as auto-pay has gone. It has gone to another account. Without us knowing, within one year, 2000, 3000 something money fund has gone over there. They have taken it as auto-pay. This many days I did not know. Two days ago only I knew this much money has gone. An app without a manager."
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FFiyalu
Issue related to subscription
I am disappointed with my subscription experience on Kuku FM. Every time I open the app. It force me to buy three months subscription, even though I wanted to purchase the one year plan or explore more, since there was no alternative available, I reverently bought three months subscription at higher price later, I tried upgrading to the yearly plan, but there was no option to do so. I even cancelled my subscription, hoping to purchase the 1-year plan, but the app still only show the three month option. Please provide user with all the available subscription choices
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RPRajanikant pandey
