Kuku FM User Reviews

Customer Experience

Positive experience24.8% of reviews
Neutral9.8% of reviews
Negative experience65.3% of reviews

~ Based on 326 written reviews from the US App Store.

What users say

Is Kuku FM Safe?

Kuku FM: Audio Series appears mostly safe based on user ratings. AppsHunter Safety Score for Kuku FM is 83/100.

This assessment is based on 476 user ratings, with an App Store average of 4.2/5.

Safety Analysis

78.6% of ratings point to a safe experience
3.8% of ratings suggest some concerns
17.6% of ratings point to a risky experience

~ Based on 476 App Store ratings for Kuku FM.

Is Kuku FM Legit?

Kuku FM: Audio Series appears to be a legitimate app. AppsHunter Legitimacy Score for Kuku FM is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Worst app

Like this, a dirty app I have not seen in my life. A lot of money without permission as auto-pay has gone. It has gone to another account. Without us knowing, within one year, 2000, 3000 something money fund has gone over there. They have taken it as auto-pay. This many days I did not know. Two days ago only I knew this much money has gone. An app without a manager."
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Issue related to subscription

I am disappointed with my subscription experience on Kuku FM. Every time I open the app. It force me to buy three months subscription, even though I wanted to purchase the one year plan or explore more, since there was no alternative available, I reverently bought three months subscription at higher price later, I tried upgrading to the yearly plan, but there was no option to do so. I even cancelled my subscription, hoping to purchase the 1-year plan, but the app still only show the three month option. Please provide user with all the available subscription choices
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Cheating

I am extremely disappointed with my experience. An auto-payment was deducted from my account without my knowledge. I had already cancelled the auto-payment mandate, yet the company still managed to charge my account. What is even more concerning is that I only discovered this recently while checking my account, even though the subscription dates back to 2025.

I was not aware that auto-renewal was enabled, and I never knowingly authorized these recurring deductions. After investigating, I found that there is currently no active subscription visible in my account, which makes the charge even more confusing and frustrating.

I believe customers should be clearly informed before any renewal charges are processed. Charging customers without proper notification and without a visible active subscription raises serious concerns about transparency and billing practices. I request a full explanation and a refund for any unauthorized charges.
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Payment issues

Very bad service kukufm ki πŸ™

Good but needs improvement

The app is good and has a variety of content. I hope to see improvements in the UI. For example, the search function should work regardless of language, and every thumbnail should include a language icon. When the phone is locked, please add a feature to go forward or backwards by 10 seconds. In each audiobook, the total duration should be mentioned. I noticed many such things which may look minor but help greatly to the listener.
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Fraud App – Refund Policy Misuse & Poor Customer Support

The Kuku FM subscription system feels misleading. They keep charging users without clear consent, and although they mention a 3-day refund policy, the real issue starts when you try to claim it.

For the entire 3-day period, you mostly receive automated bot replies instead of proper human support. Once the refund window passes, they deny the refund saying the timeline has expired even though the request was raised within time.

I had already shared all required details including transaction proof, registered email, and contact information, but still kept receiving repetitive bot responses. Very disappointing customer support experience. Users should be careful before subscribing.
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Bukvash

Fraud app

No response

I want a refund but I had messaged you , and mailed it ,no response from your side , felt very bad by it , please go through it…

Scam

Scam

No visual conty

On instagram they showed me half video after that i wanted to watch full episode but when i purchased the membership, they was no visual content only audio. This is rubbish.

No Video just audio πŸ₯Ή

No video play on kuku app i am not satisfied with this frustrated kuku tv app

App

Very bad/ fake

Excellent story telling app

Some of the detectives stories are well narrated with great voice artists

Poor customer support

I have given * due to very poor customer support. I used the premium services for a year. Recently, due to technical issues, I cancelled and repurchased the plan using Apple Wallet. Now I can not log in to my account. I've sent several emails to customer support, but instead of resolving the issues, they keep asking the same information again and again. This is very frustrating and now I am canceling my subscription.
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Outstanding

Good presentation

Bad influence book on Hinduism

Book - 10 Life Lessons from Mahabharatham

Episode 9 - Arjuna is portrayed very wrongly
Spreading bad influence on Hinduism
Highly demand it to remove from
Series

Scam!!!

Do not download!!

Login issues , it’s sending opt with 6 digits and in the app it has only 4 boxes to enter .

Login issues , it’s sending opt with 6 digits and in the app it has only 4 boxes to enter . I have been having this login issue for a month . Not able to login in my account with subscription

Great app

JJ

Very good for storytelling

Number one artists & super selections