Froud App scammer
I downloaded the **Viralo TV app** and completed the initial setup. First, ₹2 was deducted.
Then on **13 January**, ₹199 was auto-debited, even though the app clearly showed my subscription as valid **until 2036**, which was highly misleading.
Shockingly, on **18 January**, **another ₹199** was deducted again through **UPI AutoPay**, without my confirmation. That’s **₹199 deducted twice within one week**.
When I contacted customer support, they asked me to cancel AutoPay and then refused a refund, claiming:
• The subscription was “active”
• Deductions are **weekly**
⚠️ **Important:** Nowhere in the app is it mentioned that ₹199 will be deducted **weekly**.
After cancellation, the app suddenly changed my subscription end date to **26 January 2026**, contradicting the earlier **2036** date. These constantly changing details are confusing, deceptive, and misleading.
### This app has:
❌ Deducted money without proper authorization
❌ Misrepresented subscription duration
❌ Hidden critical billing information
❌ Refused refunds despite misleading practices
This is a clear case of **unfair trade practice and financial fraud**. Such apps should be **investigated, removed from app stores, and blocked** before more users are affected.
I demand **strict action against Viralo TV** and a **full refund** of the unauthorized deductions.
📢 Please share to spread awareness.
#ViraloTV #OnlineFraud #UPIAutoPay #SubscriptionScam #ConsumerRights #DigitalFraud #MisleadingAds
Response from developer
We are sorry to hear that your experience was a bit disappointing. If you need any help, please send your query through the feedback section of the app. Our team will get in touch with you shortly regarding the next steps. Thank you, and have a great day!
Unable to cancel the subscription and amount deduct regularly
Response from developer
We are sorry to hear that your experience was a bit disappointing. If you need any help, please send your query through the feedback section of the app. Our team will get in touch with you shortly regarding the next steps. Thank you, and have a great day!
Scam app
Response from developer
We are sorry to hear that your experience was a bit disappointing. If you need any help, please send your query through the feedback section of the app. Our team will get in touch with you shortly regarding the next steps. Thank you, and have a great day!
Fraud
Response from developer
We are sorry to hear that your experience was a bit disappointing. If you need any help, please send your query through the feedback section of the app. Our team will get in touch with you shortly regarding the next steps. Thank you, and have a great day!
Forced subscription with no in-app cancel option in trail period
Users are forced to manually hunt through UPI apps to stop auto-pay, which is not clearly disclosed during signup. This feels misleading and borderline illegitimate.
I clearly do not need or want this subscription, yet the company refuses to cancel or refund. Not sure how Google Play / App Store allows apps that block cancellation inside the app.
Response from developer
We are sorry to hear that your experience was a bit disappointing. If you need any help, please send your query through the feedback section of the app. Our team will get in touch with you shortly regarding the next steps. Thank you, and have a great day!
