Doesn’t deliver to my address
Extremely dumb app, at least by my experience. There’s a JOKR store about one mile from where I live. I stopped in the other day to grab something and they explained they only deliver- nothing sold in store. I thought ok, no problem. They explained the process of downloading the app etc. I download the app and try to enter my address and it says “outside delivery area”. I could walk to the store in 15 mins but yet they can’t have a delivery person drop something either via bike/car to a location one mile out? Seems like a terrible model for success, but not my problem anymore as I won’t try this app again.
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I wish I could give zero stars
I needed an item today. They have an outpost across the street so I figured I could get an item delivered easily. The app shows that we are outside the delivery window. In fact the only addresses that work are within one block of the distribution location. I’m sure it’s an app glitch, but they get zero stars for not working when I needed them.
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Unable to find receipts
The app does not allow you to pull up past orders and view receipts. The support team is also unable to resend them if the email doesn’t go through. Absolutely incredible that an app built by a multibillion dollar company lacks extremely basic functionality like this.
So impressed! It’s my go-to now!!
I didnt believe in the 15 minute guarantee but after ordering 15+ times I’m sold!!! JOKR’s quickly become my go-to for groceries, it saves so much time!!
Fave NYC delivery!
This app has quickly become an daily habit. I love it for the office! Best healthy snacks, juice, fruit, etc! Always fast and order is correct. Can’t say enough good stuff about it. Update: back at the office and still loving this app. They’ve added a bunch of new stuff too. Blueberries on repeat! Also they added some prepared meals you can just heat up. Perfect for lunch or to take home to the fam for dinner. My kids like the Mac and cheese.
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