A FUIR !!
L’application n’est pas intuitive, elle plante sans cesse, c’est une catastrophe de gérer son « enceinte » Jooki avec une tel app. L’appli ne propose pas non plus de français. Les tutos proposés ne sont pas à jour (exemple pour connecter un casque Bluetooth). Lorsque que le Jooki se déconnecte tout seul, impossible de le réinitialiser. C’est une honte !
Application et enceinte Jooki a fuir !! Trop cher et la qualité n’est pas au RDV
Application et enceinte Jooki a fuir !! Trop cher et la qualité n’est pas au RDV
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Don’t waste your money!!
We had the Jooki for just a few months. It stopped working. We have tried everything as per customer support and troubleshooting on their site. Nothing has worked. Customer support is mediocre, at best!
Jooki 1 - lumière bleue et playlist ne se lance pas
Bonjour,
Cela fonctionnait très bien jusqu’à il y a peu et puis je ne sais comment, les playlist ne se lancent plus. Avec une lumière bleue permanente. Est-ce une des mises à jours de Jooki ou spotify qui est en cause?
Jooki est maintenant inutilisable :-(
Cela fonctionnait très bien jusqu’à il y a peu et puis je ne sais comment, les playlist ne se lancent plus. Avec une lumière bleue permanente. Est-ce une des mises à jours de Jooki ou spotify qui est en cause?
Jooki est maintenant inutilisable :-(
Pénible
L’application est presqu’inutilisable.
Plante constamment, j’ai réussi à mettre des podcasts une seule et unique fois en 3 mois. Ne fonctionne plus
Plante constamment, j’ai réussi à mettre des podcasts une seule et unique fois en 3 mois. Ne fonctionne plus
Neat device, terrible app
We can’t connect the speaker to our home wifi because the app doesn’t recognize certain special characters. How is this even a thing? The Jooki app wants us to change our wifi password which would involve changing the wifi password in every device we have that’s connected to our home network (security cameras, laptops, gaming consoles, printers, etc), it should be an easy fix with an app update but nothing yet. Come on, Jooki. Do better!
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The app is a nightmare !
I have to change my WiFi password cause jooki’s app doesn’t support « ‘» and other special characters…
Also the back button who’s under the iPhone clock so you cannot use it…
The Jooki is magic for kids but a nightmare to setup.
You have to do a full app redesign with a deep UX work. The UI is ok.
Also the back button who’s under the iPhone clock so you cannot use it…
The Jooki is magic for kids but a nightmare to setup.
You have to do a full app redesign with a deep UX work. The UI is ok.
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This app doesn’t work
The app just doesn’t work anymore. No matter what troubleshooting I do on the device or what workarounds I come up with on the Spotify app, the Jooki app itself just goes to a completely blank screen every time I try to connect to either Jooki or the Wi-Fi.
Product is great, app is a liability
If you’re considering buying this, consider that it disconnects from the WiFi all the time and it will take lots of time for initial setup as well as reconnecting it over and over.
It doesn't remember WiFi networks when you go somewhere else.
On initial setup I had to allow a local network or something like that in my Spotify settings (jookie setup didn’t tell me this step!).
It doesn't remember WiFi networks when you go somewhere else.
On initial setup I had to allow a local network or something like that in my Spotify settings (jookie setup didn’t tell me this step!).
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Bon produit, mais l’accessibilité, c’est pas encore ça
Pour une utilisation avec VoiceOver, c’est quand même assez compliqué. Impossible de valider un code wi-fi, le bouton est masqué, inaccessible, et même ensuite dans l’application, pas mal de boutons sont non étiqueté. On peut toujours espérer des mises à jour, mais sans trop y croire.
Absolute Garbage
I’ve spent countless hours trying to get this garbage app to work. When it does, it’s pretty cool, but it’s such a rare exception that I can barely give it any credit. It rarely connects to the app and when it actually does, connecting to Spotify becomes another lottery you’re forced into to see if it’ll work. Oh, and don't make the mistake of having your kid use a token when you have Spotify playing other music on another device because that token isn’t smart enough to take over - instead, it will rewrite as the music you were listening to. I would write a whole list of what needs to improve but I think it’s easier if the developers start from scratch.
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“Good” concept, but terrible execution.
I’ll start by saying, I have never written a review before… I have used some bad apps before, but this one lead me to write a review.
The app is awful! It crashes constantly, it doesnt always connect to the decide, often loses connection to the device, and is just very heavy!
Do NOT waste your time or money on this device and app.
The app is awful! It crashes constantly, it doesnt always connect to the decide, often loses connection to the device, and is just very heavy!
Do NOT waste your time or money on this device and app.
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Tolle Idee - nur plötzlich funktioniert nichts mehr
Ich wollte die Jooki Box neu einrichten, nachdem wir sie länger nicht genutzt haben. Nach dem Update kommt nun nur noch ein weißer Screen und es geht gar nichts mehr. Reset, wifi neu verbinden… nützt alles nichts. Schade, nun muss das Ding wieder im Schrank einstauben
Crashes when trying to update device
Can’t finish setup, app crashes when you try to update device firmware
Neat device, terrible app
We can’t connect the speaker to our home wifi because the app doesn’t recognize certain special characters. How is this even a thing? The Jooki app wants us to change our wifi password which would involve changing the wifi password I’m every device we have that’s connected to our home network (security cameras, laptops, gaming consoles, printers, etc), it should be an easy fix with an app update but nothing yet. Come on, Jooki. Do better!
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Defective Waste of Money
We purchased the largest Jooki bundle. There have been a number of issues straight out of the box. The company confirmed this is not user error but technical. However, they will not refund or replace our purchase and have no immediate solutions. The biggest issue is all of the tokens acting the same. Though we purchased over a dozen tokens, we can only play one thing. Buyer beware.
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Not sure why this has such poor reviews
This worked fine for me. I followed the instructions out of the box, although I had downloaded this app prior to receiving my Jooki, but all worked seamlessly for set up. Admittedly, the Spotify playlist linking was not even close to intuitive, but they literally have a video right there showing you how to do it. I took an unsuccessful directionless stab at it, then immediately watched the help video on the Connect to Spotify page, followed the directions, and it worked. Wanted to weigh in with a recent review because all the one star reviews had me sweating. I have an iphone 11, and whileI believe the app could work on a better user experience, this was still a seamless experience for me. My daughter is delighted and I feel like a million dollar mom.
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Worst app ever
Couldn’t get any customer support. Can’t connect .
Can’t connect for initial setup
This device is real bad. I usually think other poor reviews are down to user incompetence and in this case that’s not the case. Can’t even finish setup to use the stupid thing. Luckily we bought from a retailer that accepts returns. I don’t know how this thing got elevated into the wild with such a poor user experience. Seems they did t test this thing at all.
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Unique device for screen-free music
Just got my Jooki and was nervous about setup given all the doom and gloom on the app review. I needn't have been- the set up process was well documented and painless.
Here's the deal- yes, the user experience generally could be better - although the complexity for the Spotify playlists is entirely due to Spotify's confusing UX.
But every product could be better
This is a kickstarter product that is totally unique in what it provides as far as I can tell- and that part really works which I found to be impressive.
I've bought a lot of kids stuff and most of the tech fails or is a gimmick. Neither is the case here which alone is exciting.
So I suggest you set expectations accordingly and enjoy a really delightful little product.
Here's the deal- yes, the user experience generally could be better - although the complexity for the Spotify playlists is entirely due to Spotify's confusing UX.
But every product could be better
This is a kickstarter product that is totally unique in what it provides as far as I can tell- and that part really works which I found to be impressive.
I've bought a lot of kids stuff and most of the tech fails or is a gimmick. Neither is the case here which alone is exciting.
So I suggest you set expectations accordingly and enjoy a really delightful little product.
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Une appli vraiment nécessaire! Merci 🙏🏼
Merci pour la maintenance de cette appli. On compte sur vous 💛
