Journi Print | Photobooks User Reviews

Customer Experience

Positive experience76.0% of reviews
Neutral5.0% of reviews
Negative experience19.0% of reviews

~ Based on 1,131 written reviews from the US App Store.

What users say

Is Journi Print | Photobooks Safe?

Journi Print | Photobooks appears safe based on user ratings. AppsHunter Safety Score for Journi Print | Photobooks is 96/100.

This assessment is based on 11,195 user ratings, with an App Store average of 4.8/5.

Safety Analysis

97.3% of ratings point to a safe experience
1.2% of ratings suggest some concerns
1.5% of ratings point to a risky experience

~ Based on 11,195 App Store ratings for Journi Print | Photobooks.

Is Journi Print | Photobooks Legit?

Journi Print | Photobooks appears to be a legitimate app. AppsHunter Legitimacy Score for Journi Print | Photobooks is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Love all of my books

I have made 5 books in the last year. Every book amazes me how vibrant the final product is. I get better at creating the books with each trial. You must click on the pictures in the order you want them displayed to avoid extra editing which has come with it practice. I will be doing more books in the near future!
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Israel

Absolutely love how easy it is to use, wonderful

Frustrated with fonts

There was no flexibility in size of fonts and little flexibility with size and placement of text boxes on the page. I as too far into creating the book to start over on another app. I am not likely to use Journi Print again.

Love the Photobooks

Truly is a way of putting your photo memories into a beautiful book that you and everyone can enjoy and not just on your phone.
I have had a number of books created by Journi print now and love them all.
Great idea and quick service!

Déçue / livre petit et de mauvaise qualité

L’expérience de création du livre est simple, seulement à la réception du livre il est vraiment petit (j’ai été grès surprise) au vu du prix (100$) je ne m’attendais pas à ça. Aussi la qualité n’est pas là. Les pages sont tres fines. Je recommande aux responsables de lapp de bien mettre en avant la taille pour éviter toute frustration à la réception par les clients
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Confused!!!!

Selected my book, pictures, etc. Picked a simple 8x8 book, approximately 50 pictures.. the book I selected was 19.99 but when I got to checkout it was 118.00…. WHY??????? Went back and there is no explanation of the charges. It simply shows the hook I selected for 19.99. Seems like a rip off!

Holiday photos done right

A brilliant way to keep memories alive

Really poor packaging for posting- took three attempts before album was okayish

Ordered our wedding album from Journi, first one came damaged - was just posted in a cardboard box with flimsy edges that kept folding down so album was open to the elements during delivery. Journi offered a replacement or 30% of the product value as credit to use for other purchases.

Opted for replacement. I told them they would need to improve the packaging for sending as far as i live, a layer of bubblewrap or anything.
Next album came- it was in worse condition than the first one! No improvement in packaging- was the same as the first one. There was side of the box folded in so the pages were open to receiving any damage during the postal process.

I asked seeing as this was 2nd time if i could receive a refund but all they can offer is another reorder or 30% as credit to there company.
Went through another reorder- telling them they would need to improve there packaging - i was told they were in discussion with there production partners to ensure the packaging was made better.

3rd album came- packaging was shocking again, no improvements at all. The side of the cardboard box was folded in so the pages were exposed again.

This album thankfully hasnt come too bad, some pages swollen where its gotten damp but not too bad.
Im still really disapointed what was suppose to be an exciting time getting our wedding album has been dragged out and just caused us stress.

Wouldnt recommend this company. It would be interesting to know how many time i would have to reorder this product before any improvements on packaging were made and the album was completely intact.
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Photobook

This was the easiest way to get all your picture of your trip in order and in a book! How great!!!

Album photo

Moi qui fait souvent des livres photos c’est la première fois que je suis aussi contente, le livre est parfait! Niveau rapport/qualité prix c’est juste incroyable

Response from developer

Bonjour Julie, merci beaucoup pour votre avis, nous apprécions sincèrement le temps que vous avez pris pour partager votre expérience ! Si vous le souhaitez, n’hésitez pas à nous envoyer un e-mail à support@journiapp.com avec votre adresse e-mail Journi ainsi qu’une capture d’écran de votre avis. En guise de petit remerciement, nous serions ravis de vous offrir un petit cadeau. 🎁

You never get the print order

Even you pay high shipping charges, you never get the your order. Didn’t received it even after 15 days.

Could not love this product more!

Second time with Journi & I loved every bit of it.

I’ve arrived

So easy and intuitive to use. All you’ve always wanted to find in an album app

Best Photo Books Ever!

I love the quality of the photo albums and the simplicity of putting an album together! I have made all three of the ones I have purchased from my phone and it couldn’t have been easier! The quality is great and I receive them quickly. I also love how on the travel albums the locations we have visited have been pinned onto a map along with the dates. I couldn’t ask for more!!
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Fun & easy!

Absolutely love this app & experience! It’s very easy & love how you can have a memorable keepsake all in one place. My aunt recommended this to me & now I’m going to recommend to my friends!

Molly & MeMom’s European Adventure

Very easy to create with a professional look!

6 stars from 5 !

I couldn’t be happier with my experience with Journi Print! It is by far the best photo book service I’ve ever used!
The AI feature was a complete game changer. It automatically organised all my photos by date and created a beautiful first draft of my photo book, saving me hours of work. From there, I could easily edit everything: move photos around, change layouts, add titles and captions, and personalise every page exactly the way I wanted.
Another huge advantage is that there is no limit on the number of photos, so I didn’t have to leave out any of my favourite memories. Everything you need to create a stunning photo book is available in one place, and the whole process is incredibly intuitive.
The production and delivery were also outstanding. My order was printed incredibly quickly, dispatched faster than on time! (It should arrive till 05.08 annd I get it 01.08!) and delivered exactly as promised. The print quality exceeded my expectations: the colours are vibrant, the photos are sharp, and the book itself feels premium and beautifully made. Hard cover and good quality of paper.
If you’re looking for an easy, high-quality way to preserve your memories, I can’t recommend Journi Print enough. I’ll definitely be ordering more photo books in the future! Thank you from the bottom of my heart - my man is over the moon from the gift that I’ve made for him :)
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Great books

Great books I love making my memories into books

Easy and intuitive!!!

It’s so easy and you can do it from your phone.

Very Frustrating App

Not easy to use in any sense of the word. It claims to take 5 minutes. It took me over 2 hours due to the very clumsy application. Will try something else next time for the large investment in time and money. I sure hope for the money the end product is at least decent.