Jovia Financial Credit Union User Reviews

Customer Experience

Positive experience47.0% of reviews
Neutral15.9% of reviews
Negative experience37.1% of reviews

~ Based on 151 written reviews from the US App Store.

What users say

Is Jovia Financial Credit Union Safe?

Jovia Financial Credit Union appears safe based on user ratings. AppsHunter Safety Score for Jovia Financial Credit Union is 95/100.

This assessment is based on 14,184 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.3% of ratings point to a safe experience
2.0% of ratings suggest some concerns
2.7% of ratings point to a risky experience

~ Based on 12,835 App Store ratings for Jovia Financial Credit Union.

Is Jovia Financial Credit Union Legit?

Jovia Financial Credit Union appears to be a legitimate app. AppsHunter Legitimacy Score for Jovia Financial Credit Union is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

External Transferring

It is very difficult to make an external transfer into your account from an outside bank.

Very good credit union

My overall experience is very good every time I go to Jovia just the bank of my choice and credit union

Andrea

Love the app

Typical quirky bank app with some good features

Typical quirky bank app for all banks and credit unions. I like that the app gives you time to transfer money from a credit line to your checking if you go over. No fee. If they do it only $3.00 fee.

Fantastic

Best ever

App issues

I agree with the poster from May 20, 2026. This app used to be great, it has not worked properly since “update…” I’ve deleted and re-downloaded several times and it still doesn’t work, which is majorly inconvenient. Please Jovia, fix the bugs.

Convenient and efficient

I enjoy the convenience of a credit union that treats its customers just as precious as a private banker treats its wealthy clients. For those of us with small wealth, it is important wealth for our maintenance and our life’s transactions. Bravo to Jovia.

Typical quirky bank app

Typical quirky bank app for all banks and credit unions.

Check deposits

I always have to take several pics of the checks before they go through. Never have this problem at Chase.

Good

I love the app

The app never works.

The app never works and the chat sucks. You’re better off calling.

Very good app

All of a sudden notifications from credit card purchases have stopped. I changed nothing.

Always crashes

I always have to sign in 3 times. It accepts my password then starts over again. It also happens when I'm on chat which is infuriating. I have to sign back in at least 4-5 times depending on the length of the chat.

Great, most of the time

While I find the app to be super user friendly, for the last 2 months, when I open the app, it stays open for three seconds, and then close. It takes me three attempts, at least to open it successfully. Anyone else having this problem?

App crashes repeatedly

App is great usually. Flagging that it is crashing repeatedly upon launch for the last month. Takes 3-4 attempts for it to launch cleanly.

Over charge

I have when the over charge for extra withdrawals and when they an automatic payment goes thru and I don't have enough money in my account !

Used to be better

The last 2 months or so the app just closes out on its own once I log in. It does that many times until eventually it stays open. It’s very frustrating.

Glitchy

The app is constantly glitching or foreclosing when I try to log in. Doesn’t matter the device…it’s either foreclosing or just a black green screen.

App continually fails to open appropriately

App used to work well for what it allows you to do. But recently anytime I open the app and use Face ID to unlock it closes out. I have to re-open numerous times in order for it to open successfully

Love the bank hate the app

I can rarely use it because it crashes every time I log in