Very expensive broken app
First let me say, this concept is great. A nice place for users to focus on gratitude and being mindful and vision driven. It’s also a place for people looking to find a life coach.
This is where the sketchy part comes into play. Coaches are required to pay to be featured in the Coach Marketplace. The deciding factor of me agreeing to invest in this service came after a detailed infographic demonstrating the average referral rate to coaches monthly. The numbers given are 3-5 per month, with stat percentages to “prove up” those numbers.
For the very first day of using the app, it has not worked. I even had to get Nicole (a very helpful customer service person) to manually create my bio because the app was “glitchy” that day. She had to do the same multiple times with other areas of the app on various other days.
Each time she was helpful and offered that the “engineers are working on it”, but each time the app proved to be rudimentary at best. Things like engagement weren’t functional. Meaning if a potential client liked my post, there was no way for me to see who that potential client was. Only that “someone” did. Defeats the whole purpose of me paying.
After I brought this and many other issues to her desk, the app was “fixed.” Of course now I might can see who liked a post, yet when clicking their info, the app would loop me back to my own bio. Or it would assign incorrect info to another person.
Example: I started noticing everyone had the exact same credentials as me. Confidence Coach for Women in Wellness. Come to find out, the app was “glitching” again and assigning all users my info.
After two months of constant back-and-forth with Nicole over various troubles (of which she acknowledged all of them), and after ZERO referrals, I asked to have a prorated refund due to the app not functioning.
And was promptly declined with, sorry, but you paid for the full year. That’s a contract.
I said, even though the app isn’t working? She said, even OpenAI has troubles. Our engineers are working on an update, but only for Android users at the moment.
Buyers (coaches) beware. Sounds too good to be true? Might be.
All other users, if it’s free and a good and safe place for you to express your gratitude and vision for your future, go for it.
Best Coaches on this platform
Response from developer
We're glad you hired a Joy+ Health Coach and you're enjoying your results. Great work!
Game changer!
Profitable Platform
Beware
Response from developer
Hi GroovieNewvie, We're sorry to hear about your experience. Joy+ was built to help people practice gratitude, set goals and connect meaningfully with Coaches - never to mislead. We understand how frustrating it must feel to not see the results you had hoped for. Many of our Coaches and users have found real success using Joy+ and we'd love to help you experience the same. If you're open to it, we'd love to review your profile and make sure the app works better for you so that you're set up for success. Please reach out to us at info@joyplus.ca and our team will be happy to personally assist you. Your feedback matters a lot and we truly hope we can turn this around for you.
SCAM WARNING
Response from developer
Hi Nick, Thank you for your feedback. We’d like to clarify a few points for anyone reading. Joy+ has been active for 4+ years across both the Apple App Store and Google Play, which is why our user base is larger than the current Apple download count reflects. Our 10k+ users represent the combined activity across platforms over 4+ years. We can confirm you were never signed up as a Verified Coach, and not every Coach responded to your outreach. Many coaches focus on positive, constructive exchanges and are successfully engaging with clients on Joy+. Joy+ is not a scam — our mission is to create a supportive space for gratitude, goal-setting, and meaningful Coaching connections. We’re always working to improve, and we welcome you to reach out to us at info@joyplus.ca so we can address your concerns directly.
Thankful Hearts Coaching
Response from developer
We agree, Jennifer Anderson is a great Coach! We're glad you enjoyed your sessions with her!
I love this app!
Response from developer
Glad to hear you have connected with one of our Verified Coaches! They're awesome!
Love this App
Response from developer
We're so happy you're loving the platform and it has been profitable for you. We love seeing your success on the platform!
I love this app!
Extremely slow and laggy
Where are the clients?
Response from developer
Hi Gally, Thank you for sharing your perspective. We’re sorry to hear that Joy+ didn’t meet your expectations during the short time you were on the platform. We noticed most of your posts were focused on testimonials of yourself. While testimonials are valuable, many of our users resonate more strongly with authentic gratitude posts and interactive content, which tend to spark more engagement and client interest. Joy+ currently has thousands of users across Apple and Google Play, and our coach-to-client ratio continues to improve as new non-coach people join. Not every Coach sees immediate results, but those who combine gratitude posting with interactive content find stronger success with clients. We appreciate your feedback, and it helps us continue to refine how we support Coaches. If you’d like to chat further please reach out at info@joyplus.ca — our team would be glad to help you directly.
