Joylux Menopausal Health App User Reviews

Customer Experience

Positive experience22.3% of reviews
Neutral11.6% of reviews
Negative experience66.1% of reviews

~ Based on 112 written reviews from the US App Store.

What users say

Is Joylux Menopausal Health App Safe?

Joylux Menopausal Health App appears safe based on user ratings. AppsHunter Safety Score for Joylux Menopausal Health App is 94/100.

This assessment is based on 3,829 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.7% of ratings point to a safe experience
2.4% of ratings suggest some concerns
4.9% of ratings point to a risky experience

~ Based on 3,829 App Store ratings for Joylux Menopausal Health App.

Is Joylux Menopausal Health App Legit?

Joylux Menopausal Health App appears to be a legitimate app. AppsHunter Legitimacy Score for Joylux Menopausal Health App is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

2 Stars bc of app

The device is fine. The app is irritating. You have to sync the app with your device, which is annoying. Then the app loses the connection if you get out of the app while your “10 minute session” is going on. There’s nothing in the app to hold my attention for 10 minutes. I don’t care for it.

Not much change

I have been using Joylux for over a month now with very little change.
Not sure how long it takes to see changes but so far I’m pretty disappointed

Buy it today!

This device changed the quality of my life and the education included in the app helped me understand the changes in my body. It’s a whole new world for me after just a few months of use. I feel like a much younger woman now in terms of pleasure and every aspect of my bladder health.

Response from developer

We thrilled to hear vFit has improved your pelvic floor health and thank you for sharing your vFit experience!

Juicy p****

The red laser increased moisture and eliminated itchiness in a short period of time. With maintenance I keep everything feeling more normal. This is a purchase I don’t regret.

Joylux

I have had the Joylux for over a year. I do feel the device itself helps but don’t pay extra for the app because it never works a whole session. It continually loses connection and if you reach out to customer service the fix is to uninstall app and reinstall app which might give you one complete session. It is beyond frustrating.
Show more

Response from developer

Thank you for your review. Please make sure your device is fully charged, and your phone is not reverting to the power-save mode (screen shutting off) during a session. It is recommended to charge your device at a minimum of 4 hours after each use. If the red center indicator light illuminates green prior to 4 hrs. your device is registering a charge similar to a cell phone, please continue to charge for the complete 4 hours. Please contact us at info@joylux.com/ 844.872.8578 allowing us to provide additional assistance and support.

Bluetooth connection

App loses connection with device constantly. Even with the phone right next to device. It has been endlessly frustrating

Adding custom notes

I just started using the device and app, I really like being able to take control on my health and feel this device is a valuable tool to use. I would like to see a comment section in the symptom tracker & customizing with comments in the calendar to easily see what occurred and when.

Response from developer

Thank you for your review and your valuable feedback. We will forward your comments to our app team for future consideration. We’re available at info@joylux.com/ 844.872.8578 if we can be of further assistance.

Ok

After really seen any improvement in tightness

Disconnects frequently

The app disconnects frequently and shuts down the red light. When you contact customer support, they send an automated response telling you to recharge etc (when the wand is fully charged).
I’m increasingly feeling scammed by this company.
3 months into treatment and I don’t notice any difference.
So I think the device is probably a scam, and the app is definitely not technically maintained. Shame on JoyLux for preying on women and selling a faulty product and furthermore creating an unsupported app.
Show more

Response from developer

Thank you for your review. vFit is clinically validated, and we recommend using vFit 3x a week consistently, alternating days for 8-10 weeks. Results may vary from person to person. Please delete your current Joylux app and reinstall the Joylux Menopausal app from your app store. Please make sure your device is fully charged, and your phone is not reverting to the power-save mode (screen shutting off) during a session. The Joylux App is optional for vFit use and it can be used manually without the app as well. Please contact us at info@joylux.com/ 844.872.8578 allowing us to provide additional assistance and support.

Okay app

If you miss a session the calendar doesn’t extend. All the links to purchase or upgrade are USA not Canada. Every time I open app it wants me to set up an account so I have to close and reopen for it to realize I have an account an am in the middle of a session. I do like the articles to read.

Notifications don’t work

I’ve never received a reminder or a notification since I downloaded this app two months ago, even though all of my seething are correct. I need those alerts to remember to log symptoms. L the app isn’t

Account setup

I can’t even create an account with the app. It’s not letting me move past the creating a password screen, even though I met all of the requirements for the password and tried multiple variations of passwords and it still didn’t accept it.

It’s Ok

I’d heard about infrared treatment! And when I discovered a home option, I was excited! But, then disappointed to find that you need to purchase a plan to get full benefit and that the device is controlled in the app. You get 6 minutes until you subscribe, that sucks! I like the treatment but not the plan! You feel trapped because once you have the device, you’ve already invested too much to turnaround! I don’t think I would have purchased it if I’d been aware!
Show more

The jury is still out

Not user friendly. The packaging is not clearly marked. I paid for upgrade, which includes what? The app? Also the device is only designed to last 2 years? Are replacements offered at a deep discount? This information should be disclosed.

Device loses connection 3x a session

We have good wifi. The device will connect initially but every time I use it, it disconnects several times and I have to bring my phone from my pillow to my belly? Special firewall? I just updated the app so maybe it’s improved, but this has been quite distracting from the process. I cannot tell yet if the device is improving my health- 1 star is a review of the connectivity issues.
Show more

Response from developer

Thank you for your valuable feedback. Our customer care team will gladly assist you to ensure your customer satisfaction. Please contact customer care at info@joylux.com or 844.872.8578 allowing us to provide additional assistance and support.

Needs improvement

Loses connection to device constantly even when device is right next to it. App update eliminated calendar with history which was helpful.

Painful to use

For me, it is extremely painful to use. I tried many times over a three week span and just gave up due to the excruciating pain. Yes - I used plenty of lubricant. It’s just too big and is not at all flexible. I’d rather shop for something comparable instead of continuing to inflict pain on myself. I wanted it to work as I’m a believer in red light therapy, so I will be in the market for something a little easier to insert; if it’s not out there already, hopefully it will be soon. Surely I cannot be the only woman who is experiencing pain with this product.
Show more

Response from developer

Thank you for your valuable feedback. Our customer care team will gladly assist you to ensure your customer satisfaction. Please contact customer care at info@joylux.com or 844.872.8578 allowing us to provide additional assistance and support.

The red light does not work!!

I’m very disappointed that the red light does not work! It was very expensive. I would appreciate if the company would email me back a response to this defective product.

Doesn’t log sessions

Even when you do the sessions in the app, it doesn’t log it on the calendar.

Don’t Hesitate

I am absolutely thrilled I bought the vfit. I actually look forward to using it! In 2 weeks, it has already helped!