JRNL User Reviews

Top reviews

Pricing is not clear

Random charges with no billing receipts or subscription details. Otherwise love the app

Not saving.

I try to save photos and written text but when I push save it all just goes away

Loving the update!

The updates to the app are so much better! Loads a little bit slow, but overall I love it! I love the sharing component that’s been added and the ability to create an entire Shared Journal. It gives me the ability to create a safe space to share my thoughts with my friends and family without being afraid of judgement. So awesome.
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A vast improvement

It seems like it has been years since JRNL was updated, but I have to admit it was worth the wait. I can create multiple journals, shared journals for family, I can upload all media types, and I can publish it all to a book for my kids. I’m grateful my commitment to the platform has paid off.

App needs work but site is great!

Love the theory and website functionality and the app will be up to par soon I’m sure.

What happened

New update not working properly.

Amazing Update!

I’ve been waiting for this day!! I’ve used the web version on my laptop for the past couple of years because the app was terrible. This new version is amazing. I haven’t explored everything but the simple fact that it auto saves a d doesn’t feet my entries is amazing.

Was great until recently

I just get errors now even after deleting and reinstalling. I need an app that works on both my iPhone and iPad so I can record thoughts wherever I am. Don’t bother!

Keeps crashing

This app was a good idea, and I’ve used it for several years. However I can’t use it anymore. I will be moving my journal to another app.

It keeps crashing midway through an entry and I lose my whole entry. I don’t have time for this. Do not download.

Desktop only??

The app is glitchy and doesn't respond well. Most of the time, when I use it, it won't record anything in the entry. It's very annoying. I live using this online journal, but would be grateful for some development on the app side.

Good for reading your entries only

When I type no text shows up.

Needs updating

I’ve been using this journal off and on for awhile and I’ve enjoyed it overall just some needing of updates and things like auto save and a personal lock so no one can just open and lately it won’t even work at all. I go and type and it’s blank. I created a ticket and no one ever gets back to me. I liked it before cause it was overall simple to use so it makes me sad cause I can’t seem to use it anymore 😞
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Erases entries

While the concept and layout of the app is nice, there is a major flaw that should make anybody think twice before using this to record important and valuable information. If you don’t constantly save your entry while writing it, or stop and come back to finish it later, and even jump to a different screen within the app before you scroll all the way to the bottom and save wherever you’re at, you lose all of the content of the entry. Ive reached out to the developers and so had my wife with no response.

It also is terrible when trying to type an entry from anything other than a desktop computer. The type in the screen lags considerably from what you’re typing after 10 or 15 minutes of use. I’ve checked other apps with the same hardware and the condition is not repeatable which tells me it’s is the app.

I gave it two stars and not one because the layout and concept is really quite good. But that’s not worth much if it’s flawed functionally.

Find a different solution for your digital journaling. Notability works great.
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Jrnl is my go-to app !

I love this App! I can do soo much journaling while I’m on the move . I will be having it all printed and bound in the future as a personal history !

Best journal I have

I love that I can pick up a book, make a new journal and each time I read I can add an entry to that. It’s simple. It emails my entries in so they are time stamped. Still the best app and oldest app I have.

I Really Want to Like It

This app is so out-of-date, it still doesn’t support the (no longer new) iPhone X screen size. I’ve messaged them a couple times in the past about bugs, and to their credit, they reply. But then they promise updates will be out soon...that was over a year ago. I think it’s time to move on to other, better ways of journaling.
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Worst online journal ever!

I started using JRNL in 2017. My entries were sporadic, but I used it that year and in 2018. I always saw my earlier entries when I logged on. At the start of this year I made several entries and didn’t really think about what I written in the previous 2 years. More recently I wanted to “look back” and discovered that every single entry from the last 2 years is gone! I won’t bore you with the long story, but Customer Support has no answers. If you value what you write, DO NOT USE JRNL.
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Won’t let me log in

When I try logging in I get a message which says “Login error unable to connect to host” I even tried deleting the app and re-downloading it and it didn’t do anything to help

Limited

The app crashes regularly when I upload pictures and slows down considerably every time I enter something longer than about 200 words.
I really like using it on my computer but it is disappointing that we cannot access all of the entries in like a “blogspot” kind of way where you just scroll down and see them all (or you could compare that to a feed on Instagram or Facebook). With JRNL you can only see your entries month by month and it is very inconvenient. It makes re-reading my entries or searching for a specific one very difficult as I cannot do a CTRL + F search or such. Could this be changed please?
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No auto save

I always liked the online LDSJournal and used it for years before it was acquired by JRNL. I was really excited they had an app but it has been a consistent disappointment. The features don’t work well, and the biggest issue is no auto save. I spent over an hour documenting a trip I had just taken, and I toggled to another app to check something and when I switched back everything was GONE. I hadn’t even closed out of the app! Too frustrating to lose all that effort and time. And this is not the first time I’ve had this problem. This occurrence just reminded me why I seldom use the app. I will be finding another journal app. Not going to make that mistake again.
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