Manage customer service requests and issues from anywhere. This app allows you to create, comment on, and transition requests, with real-time push notifications for important updates. It also supports adding multiple attachments and filtering requests.
5.2.3
June 10, 2026
Minor improvements for form rules & conditions
To activate all of JSMobile's features, your support portal administrator must install the JSMobile-Service Management Portal app on your Atlassian Jira instance. This is typically done through a provided link by the administrator.
JSMobile is available for iPhone, iPad, and iPod devices, offering mobile access to your service management portal.
Yes, JSMobile is a free application. There are no in-app purchases or subscription fees associated with using the core functionality of the app.
The app's last update was on May 12, 2026, indicating a commitment to ongoing development and improvements. The latest version is 5.1.3.
JSMobile has an age rating of 4+, making it suitable for a wide range of users. This rating suggests it contains no mature content.
While JSMobile allows you to comment on requests and add attachments, direct real-time collaboration features for multiple users simultaneously are not explicitly detailed. It focuses on individual access and management of requests.
JSMobile provides real-time push notifications for important updates related to customer requests. This ensures you are promptly informed of any significant changes or new activity.
No, JSMobile does not contain advertisements. The app is free to download and use without any ad interruptions.
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