JSMobile. vs GembaDocs
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
JSMobile.
Manage customer service requests and issues from anywhere. This app allows you to create, comment on, and transition requests, with real-time push notifications for important updates. It also supports adding multiple attachments and filtering requests.
- Create and transition customer requests
- Comment on requests
- Add multiple attachments
- Real-time push notifications
- Filter open and closed requests
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Access your customer requests on the go with this user-friendly interface. Keep on top of your requests and issues, no matter where you are. JSMobile application allows you to access and interact with customer service requests on the go with this user-friendly interface. With this app, you can: Create and transition customer requests Comment on the requests Add multiple attachments to the requests Get real-time push notification of important updates Filter open requests, closed, created user Note: To activate all of JSMobile's features, your support portal admin should install the JSMobile-Service Management Portal app on Atlassian Jira instance through this link.
GembaDocs
This app simplifies the creation and sharing of standard operating procedures (SOPs) and work instructions for frontline teams. It offers a quick, visual, and mobile-friendly way to document processes, ensuring consistency and productivity for manufacturing and shop floor environments.
- Quick SOP creation with photos
- Mobile and desktop access
- Clear visual SOP format
- Real-time updates
- Multi-language support
- Audit-ready records
- Kanban cards and skills matrices
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GembaDocs helps frontline teams and managers create, share, and follow Standard Operating Procedures (SOPs) / work instructions with ease. Built for busy factories and shop floors, GembaDocs is your go-to tool for making work simpler, safer, and more consistent. No fluff. No complexity. Just fast, clear SOPs, on any device. Whether you're training new staff, improving processes, or staying audit-ready, GembaDocs keeps your team aligned and productive. --- Key Features: --- - Quick SOP Creation Snap a photo, type a few steps, and publish. No design skills needed. - Mobile & Desktop Access Access SOPs from the app—on the floor, in the office, or on the go. - Clear Visual Format Clean layouts that highlight key steps and keep things easy to follow. - Real-Time Updates Make updates fast so your team always sees the latest instructions. - Multi-Language Support Perfect for diverse workforces across multiple regions. - Audit-Ready Records Stay compliant with version control and timestamps. - GembaDocs has Kanban Cards and Skills Matrices built in, to give you a powerful suite of tools to empower your workforce and create a calm flow. --- Why Teams Choose GembaDocs: --- Simple to use. Easy to teach. Built for manufacturing, not tech companies. Supports calm, productive workflows. Keeps everyone on the same page—literally. Start your free 30-day trial and see how easy it is to bring order to your operations.
Screenshots
Verdict
The clearest difference is review sentiment: GembaDocs at 97% against JSMobile.'s 0%. GembaDocs also leads on rating (4.8 vs 1.0) and ratings volume (209 vs 2). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
GembaDocs holds the better App Store score, 4.8 against 1.0. That said, the two scores are not equally well evidenced: GembaDocs has 209 ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 0% of JSMobile.'s written reviews are positive against 97% of GembaDocs's.
Both ship on a similar rhythm, roughly every 8 days. The most recent releases landed on November 6, 2026 and November 7, 2026 respectively.
| Parameter | JSMobile. | GembaDocs |
|---|---|---|
| Price | Free | Free |
| Rating | 1.0 (2 ratings) | 4.8 (209 ratings) — better |
| Positive reviews | 0.0% of reviews | 96.8% of reviews — better |
| Number of ratings | 2 | 209 — better |
| Update frequency | Every 8 days | Every 8 days |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 48 MB | 94 MB |
| Age rating | 4+ | 4+ |
| Developer | Infosysta DWC LLC | GEMBADOCS LIMITED |
Customer experience
JSMobile.
GembaDocs
Bugs and requests
JSMobile.
Not enough reviews yet to summarise bugs or requests.
GembaDocs
Requested features
1 request- Improve sharing features
In-app purchases
JSMobile.
No in-app purchases
GembaDocs
No in-app purchases
