Too much money to pay
Response from developer
Thanks for the kind words! We totally get that $29-$59 feels like a lot when it's coming out of your allowance. Each piece is hand-refined by professional artists and full-color 3D printed, so there's real craftsmanship in every figure. We run promotions pretty often as an early-stage product, so keep an eye out for deals. Glad you're enjoying JuJuBit!
Disappointed
Response from developer
We get it, you ordered several models trusting the specs, and none hit the mark. That's not the experience we aim for. Please email support@jujubit.ai with "Priority + your order number" as the subject. Melody from our support team will personally follow up and work on a resolution with you.
Awesome app
Response from developer
Hi Kyman, an 8/10 means a lot to us, especially hearing that the character designs are coming out the way you picture them. That's exactly what we're building toward. We're continuing to improve the experience, and we'd love to earn those last two points. Thanks for giving JuJuBit a shot!
Would not install after downloading
Response from developer
Hi BlgchSheepShepherd, that sounds really frustrating. You downloaded the app, it won't install on your iPad, and you can already picture how you'd use it for your artwork. We want to figure out what's going wrong here. Could you email us at support@jujubit.ai with your iPad model and iOS version? That'll help us track down why the install is failing. We're looking closely at device compatibility, and reports like yours help us catch exactly these kinds of problems. Thanks for taking the time to let us know.
amazing
Response from developer
Hi Godkage666, thanks for the kind words! Really glad you're enjoying the store. We put a lot of work into making the whole experience smooth and fun, and it means a lot to hear that from our users. Plenty more to come, so stay tuned!
