JuJuBit User Reviews

Top reviews

amazing

Amazing store

Response from developer

Hi Godkage666, glad you're enjoying it! If you end up creating something cool, we'd love to hear how it turns out.

Buyers Beware

I ordered a small statue from them on 6/18 and as of 7/11 it still has not shown up. I understand that making custom things can take time but nearly a month of waiting with no progress update for something that is 3D printed is ridiculous. After contacting customer service they tried to tell me that my order numbers are invalid and then after sending a screenshot of my order they said “thanks we’ll look into this.” And then they stopped responding and after 7 days they delete the conversation. I contacted them again with screenshots of my order and the previous conversation and I got no reply and it’s been over a week again. Buyers beware, you may receive your order but for me this is a scam and I wing be wasting my money again.
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Response from developer

Hi there, we're sorry about your experience. We've since restructured how our support team handles inquiries. Every figure is refined by a 3D artist, hand post-processed, and individually inspected, which is why production takes time. Would you email support@jujubit.ai with "PRIORITY + your order number"? Yours will be prioritized and we genuinely want to help push it forward.

Great customizing app

I love the customization qualities, however, I do wish you can delete past conversations and history that way people don’t steal your designs and OC characters, also I think there should be a future where this app can make your female character “ futa’s in addition to “use templates “ , but I think this app is really good so far it just needs to lower down the prices a bit & try going to match the same prices on Amazon just FYI. & also do similar qualities shipping. Like Amazon.
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Response from developer

Hi Xboxone_fan25, thanks for the kind words and the thoughtful suggestions. You're absolutely right that being able to manage your conversation history matters, especially when your OC characters and original designs are involved. We hear you on the templates idea too. On pricing, each piece is hand-finished by our artist team using full-color 3D printing, and as an early-stage product we run promotions regularly. Keep an eye out for those. We're continuing to improve the experience, and feedback like yours genuinely helps us know where to focus.

Pretty Good

I generated a bunch of things and 2/3 of them came out perfectly! It really surprised me on how good this was!

Response from developer

Hi KiddoUGC, two out of three turning out perfectly on the first try is a great start! We love hearing that the results caught you off guard in a good way. We're continuing to improve generation quality, so your next batch might surprise you even more. Thanks for giving JuJuBit a shot!

They start out well, but service took a nosedive fast

Warning: both myself and my friends have had issues with “Jujubit dot AI” where I got some custom minis. I do NOT recommend getting a mini from them. It might possibly arrive on time. It might actually look right. Or they may forget to make your mini, and it may arrive late. It also might show up done incorrectly, at which point they will no longer field your concerns or help find a solution. I had to get PayPal to step in for a refund because they doubled down on “we’re always right”

UPDATE in response to developers comments: They eventually responded and told me I was wrong. I also already had an arm break on one of the minis. I take very good care of them and these appear to be very brittle and fragile. I reached out and the agent started to respond only to cut off communication when I asked for a clear resolution to the broken mini. Reaching out to support will not be beneficial as I have already done so and it has gotten me nowhere.

UPDATE (after second developer comment): I did reach out about the broken mini. They acted like they were going to replace it and then decided not to, but for $8 per mini they said I can buy the OBJ files. That seems awfully steep until the alternative is to pay $30 per mini for them to print another and have them break again. Bad communication, false promises, and platitudes that are for saving face only. If I could give 0 stars I would.
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Response from developer

Hi Knowtruth832, we're sorry to hear about your experience. We have a dedicated after-sales process for damaged items, and we'd like the opportunity to handle your case through that process. Please contact us at support@jujubit.ai with your order details, and we'll work with you to find the most appropriate solution.

Disappointing Custom

I didn’t get exactly as I had described. A little disappointed since I came across thinking this app would be able to accomplish the impossible and it seems that I was wrong.

Response from developer

Hi 007.Fabes, we hear you. JuJuBit is the first app turning ideas into real custom figures, and we're constantly expanding what the AI can handle. Would you send us what you were going for at support@jujubit.ai? We'd genuinely love to help you get a figure that matches your vision.

Works OK AI to over change too much for small prompts

Prompts for small changes to specific things such as a hand or weapon completely change the entire model to something almost completely different. Adding a retry button or adding way to give feedback to the AI to fix prompts issues would be greatly appreciated

Response from developer

Hi there, thank you for trying JuJuBit and for sharing this feedback. Our product team is taking your suggestion about a retry button and finer prompt controls seriously. Stay tuned for updates, and if you have more ideas or details to share, we'd love to hear from you at support@jujubit.ai.

Revised my review to 5 stars!

Previously my review was based on my item not being delivered on time but it just now arrived and it’s quite phenomenal! It looks exactly like the 3d model generated from my 2D illustration. Thanks and apologies for my lack of patience.

Response from developer

Hi sonicjoy, we're really sorry for the wait — you're definitely not alone, and you have not been scammed. Orders sometimes get stuck in the crafting queue, and we understand how frustrating that is. Please reach out at support@jujubit.ai with your order ID so we can look into this immediately and make it right. Thanks for hanging in there.

Sooo CUTE and love to share with my besties

I generated more than 10 objects in this app and got all of them in less than 25days. I used it from the very first version to make my OC irl and realized it could fulfill almost every hobbies like dnd, lol and anime. The AI still needs to be improved but it is good enough and please keeps upgrading juju!
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Response from developer

Hi whyvirtualsiena, having you with us since the very first version means a lot — 10+ objects in under 25 days, your own OC brought to life, and stretching it across dnd, lol and anime is honestly the best kind of thing for us to see. You're right that the AI still has room to grow, and we're continuing to improve its quality. We'll keep upgrading juju. Thank you for being here this early.