Julius Baer Mobile User Reviews

Top reviews

Deutlich unter Marktstandard

Lange Ladezeiten, wenig intuitive Bedienung, schlechte Analytik und tageweise verzögerter Datenupload. Wirklich nicht gut. Hier sollte zügig eine neue Architektur her. 🫣

Awful application for a supposedly top bank

The application is absolutely awful. Difficult to navigate and unbelievably slow. Haven’t been able to access my portfolio for 4 days

Poor

Where we lost all information about assets?

Poor slow app

JB app is slow to load and takes forever to login. Very frustrating to use. Please update your app functionality

Slow and needs lots of fixes

Poor app, slow loading and lots of errors

Buggy slow

App is buggy - slow to load and session times out frequently. Frustrating to use

The system is full of bugs.

1. You can not change the reference currency through the app.
2. If your manager will do this in the system, the app will show you the wrong numbers of your assets.
3. The payments has one factor check up, which is very much insecure. If somebody will hack your phone he will steal the funds from your account easily.
Show more

Slow loading and always no response

Slow loading and always no response. And quite a lot of time just show me the web version which is not viewable. 60% failure or error log when login. Quite a poor user experience.

Gut aber verbesserungswürdig

Bei der Anleitung wie man die App zum Laufen kriegt gibt es keinen QR code zur App, man muss also danach suchen. App selber funktioniert, scheint aber nicht native zu sein, sondern zeigt eher eine mobile friendly website.

Störend war die mangelnde Unterstützung bei der neuen Passwortvergabe. Es wird nicht der Passwortvorschlag und das Speichern in iCloud keychain unterstützt, das finde ich ziemliches Manko
Show more

Not working again !!

Just opens and hangs with a blank screen, restarted phone - no use.

User friendly

User friendly

Not user friendly

Too much lag and app hangs frequently

Way too slow

And advices don’t load!

Einfach sehr gut!

Leichte Navigation, großartige Bank. Danke

Don’t work

It is not available to enter e-banking using a new version of App

Einwandfrei

Beste Bank und beste App als Kunde. Kein Absturz, leichte Bedienung