Fun coc ripoff
Actually a fun version of coc
Current Developer’s Mailbox is Full
Once again, support is on leave. The cheaters are swarming, with multiple hacker attacks per day, and multiple support requests remaining unanswered. Now a system message has arrived declaring that a recent support request bounced because the support email box is full. I love this game, but really, support could improve significantly (see below)
Here is a suggestion that will greatly improve customer satisfaction with Jungle Heat, reduce incoming support requests, and help reduce the excess burden on your limited support staff....
Your approach to cheating fails because it does not understand the reasons cheaters keep coming back when you remove them from their clans. I have already documented these matters in previous support emails, with ample screenshots as evidence.
1) It is easy to rejoin the same clan, or create a new clan to continue cheating.
2) Removing a cheater from a clan does not remove a major thing that motivates their continued cheating... their RATING! See the leaderboard where every top rated player is a previously reported cheater. This is what drives their ongoing bad behavior.
3) The only weapon you have (other than fixing the broken game code hackers have continuously exploited for many years) is to reset the ratings of every cheater to zero (-0-) every time they are are reported. Likewise, you should remove all tournament cups, since they have stolen them from legitimate players. Once they realize they can no longer gain any lasting benefit from cheating, they will stop.
4) Hopefully, the leaderboard will spontaneously self-correct, but if it does not, you may need to address that manually to correct for players who previously cheated, got bored and are no longer playing. This will restore the “Best players” leaderboard from a Hall of Shame to a proper Hall of Fame.
Thank you for making continued honest play possible and more enjoyable for everyone!
June 30 Additional notes: The suggested support email box remains full, with numerous bounced cheater reports, and all cheaters still retain their ratings and stolen tournament cups, implying that my legitimate suggested cheater remedy has been ignored.
September 16 Final notes: All support email requests bounce from the support inbox, which still remains full. There have been no replies to any support requests. Beginning two months ago, I started numbering support requests for each cheater attack against my four bases and clan. The last support request was entitled, “Cheater 174”. In most cases, as soon as protection has expired, and the game has timed out, or has been closed, a cheater will attack within two to five minutes. As if to add insult to these continued injuries, the tournament award system failed again to award 300 diamonds to each of our five clan members for our first place win, and tournament battle rating awards have been lowered, making it even harder to make up losses to the cheaters. This game is dead. It is time to drive nails in the coffin and bury its rotting corpse. If you are spending any money on this game, you are foolishly wasting it!
Here is a suggestion that will greatly improve customer satisfaction with Jungle Heat, reduce incoming support requests, and help reduce the excess burden on your limited support staff....
Your approach to cheating fails because it does not understand the reasons cheaters keep coming back when you remove them from their clans. I have already documented these matters in previous support emails, with ample screenshots as evidence.
1) It is easy to rejoin the same clan, or create a new clan to continue cheating.
2) Removing a cheater from a clan does not remove a major thing that motivates their continued cheating... their RATING! See the leaderboard where every top rated player is a previously reported cheater. This is what drives their ongoing bad behavior.
3) The only weapon you have (other than fixing the broken game code hackers have continuously exploited for many years) is to reset the ratings of every cheater to zero (-0-) every time they are are reported. Likewise, you should remove all tournament cups, since they have stolen them from legitimate players. Once they realize they can no longer gain any lasting benefit from cheating, they will stop.
4) Hopefully, the leaderboard will spontaneously self-correct, but if it does not, you may need to address that manually to correct for players who previously cheated, got bored and are no longer playing. This will restore the “Best players” leaderboard from a Hall of Shame to a proper Hall of Fame.
Thank you for making continued honest play possible and more enjoyable for everyone!
June 30 Additional notes: The suggested support email box remains full, with numerous bounced cheater reports, and all cheaters still retain their ratings and stolen tournament cups, implying that my legitimate suggested cheater remedy has been ignored.
September 16 Final notes: All support email requests bounce from the support inbox, which still remains full. There have been no replies to any support requests. Beginning two months ago, I started numbering support requests for each cheater attack against my four bases and clan. The last support request was entitled, “Cheater 174”. In most cases, as soon as protection has expired, and the game has timed out, or has been closed, a cheater will attack within two to five minutes. As if to add insult to these continued injuries, the tournament award system failed again to award 300 diamonds to each of our five clan members for our first place win, and tournament battle rating awards have been lowered, making it even harder to make up losses to the cheaters. This game is dead. It is time to drive nails in the coffin and bury its rotting corpse. If you are spending any money on this game, you are foolishly wasting it!
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Update
I have been playing this game as a kid, back when it used to rival clash of clans. Sad to see the state of the game now. Would really love to see an update.
Cheaters
I’ve played this game for many, many years. The hacker/cheater problem has ruined the game.
Every day, multiple times a day, cheaters with 1 weak troop destroy your entire base. You get protection, play again, lose protection attacking another base and within two minutes after leaving the game, go back and the same thing has happened. A cheater with one troop has attacked your base and taken tons of resources.
I emailed support over two weeks ago without a response. You know the problem. FIX IT!
Every day, multiple times a day, cheaters with 1 weak troop destroy your entire base. You get protection, play again, lose protection attacking another base and within two minutes after leaving the game, go back and the same thing has happened. A cheater with one troop has attacked your base and taken tons of resources.
I emailed support over two weeks ago without a response. You know the problem. FIX IT!
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Hackers - impossible to progress
Came back to play this game after many years to start over but it’s unplayable due to hackers instantly destroying ur base. Nobody plays with normal troops anymore just need a single spy or bomber to win.
