Fast swap
So fast
Why
Ever since the updates it’s been hard to buy and sell with it saying transactions failed over and over
update the app
How’d you all do updates on the app and the Darn Thing Runs more Stupidly than Ever Before.
Trash Juice
This is the worse app ever. I swear they literally just took my money for no reason that was just sitting there
No customer service
So I ended up setting up my payroll for this app and it’s been solid for the past two or three months then I get my last payroll for about $4500 and all of a sudden it’s not deposited into my account. I reached out to SSB Bank and it’s nothing on my companies end or SSB banking. It’s on Jupiter‘s end. It’s been over a week now. I reached out over three days ago and still haven’t heard anything. There’s no customer service phone number to talk to somebody because they’re not based in America and nobody has gone to the bottom of it got me my money so if you’re in America, don’t download this app. This is not a good company and they do not care.
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Response from developer
Hey john4sysco, I'm truly sorry for the stress this has caused, a missing payroll deposit is incredibly serious, and the delay in hearing back from us is not the experience we want for anyone. Please reach out to us at support.jup.ag mentioning this review, and I'll make sure your case is escalated directly to our payments team as a top priority. We won't consider this closed until your funds are fully accounted for, and we'll make this right.
