Jupiter Mobile User Reviews

Customer Experience

Positive experience89.6% of reviews
Neutral1.0% of reviews
Negative experience9.4% of reviews

~ Based on 1,334 written reviews from the US App Store.

What users say

Is Jupiter Mobile Safe?

Jupiter Mobile - Solana Wallet appears safe based on user ratings. AppsHunter Safety Score for Jupiter Mobile is 98/100.

This assessment is based on 2,290 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.6% of ratings point to a safe experience
0.3% of ratings suggest some concerns
2.1% of ratings point to a risky experience

~ Based on 2,290 App Store ratings for Jupiter Mobile.

Is Jupiter Mobile Legit?

Jupiter Mobile - Solana Wallet appears to be a legitimate app. AppsHunter Legitimacy Score for Jupiter Mobile is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Fast swap

So fast

Why

Ever since the updates it’s been hard to buy and sell with it saying transactions failed over and over

update the app

How’d you all do updates on the app and the Darn Thing Runs more Stupidly than Ever Before.

Trash Juice

This is the worse app ever. I swear they literally just took my money for no reason that was just sitting there

No customer service

So I ended up setting up my payroll for this app and it’s been solid for the past two or three months then I get my last payroll for about $4500 and all of a sudden it’s not deposited into my account. I reached out to SSB Bank and it’s nothing on my companies end or SSB banking. It’s on Jupiter‘s end. It’s been over a week now. I reached out over three days ago and still haven’t heard anything. There’s no customer service phone number to talk to somebody because they’re not based in America and nobody has gone to the bottom of it got me my money so if you’re in America, don’t download this app. This is not a good company and they do not care.
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Response from developer

Hey john4sysco, I'm truly sorry for the stress this has caused, a missing payroll deposit is incredibly serious, and the delay in hearing back from us is not the experience we want for anyone. Please reach out to us at support.jup.ag mentioning this review, and I'll make sure your case is escalated directly to our payments team as a top priority. We won't consider this closed until your funds are fully accounted for, and we'll make this right.

Beginner-Friendly and Powerful

Ease of use is where this app shines. I came in with zero experience and an open mind, and within four hours I felt like I actually knew what I was doing. Buying, selling, and swapping all just make sense — the interface doesn’t fight you. Solid wallet for anyone starting out on Solana.

Response from developer

Hello 1000XPorsche911,  We greatly value your review and are pleased to know you're satisfied with our app. For any feedback or assistance, please access the help feature within the app or visit support.jup.ag.

Wow, just wow

One of the most impressive wallets I’ve seen especially as a DeFi user, aggregating all positions and linking out exactly where I want to go.

This amongst so many feature

Response from developer

Thanks a lot for your 5-star review! Your feedback means a lot and helps us keep improving. If you ever run into an issue, you can always reach us through the 'Support' section in the app or at support.jup.ag.

Great app

One of the better SOL wallets but where did the perps tab option go to? It’s no longer showing in the app.

Response from developer

Hello aarononmac,  Thanks for sharing your feedback! With the latest app version, you can find 'Perps' right on the Home tab. If you run into anything else or need further assistance, feel free to reach out through the help feature in the app, or visit support.jup.ag anytime.

Terrible update

Scrolling is broken in some apps. Notably flash.trade

Отличное приложение !

Быстро работает очень удобно

Prediction and Preps shortcut

Please add prediction and preps shortcut back on home page

Response from developer

Hello YasirAkbar86,  We greatly value your feedback and are pleased to know you're satisfied with our app so far. For any further feedback or assistance, please access the help feature within the app or visit support.jup.ag.

Don’t be like Phantom

I switched to Jupiter wallet because phantom which I used for over 5 years updated their wallet so much that it became a pain to use. Now Jupiter wallet has become the same thing as phantom. Some of us just want to view our balances and swap tokens. If I need to trade perps or do some other stuff, I’ll head to the browser. I don’t want a “watchlist” either, I removed all the default tokens in it but the watchlist remains. Please can we have the option to turn off all the bells and whistles for those of us that just want a simple wallet? A pro and “lite mode maybe?
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Response from developer

Hey Adeolatunji, we’re really sorry for the inconvenience so far. For further feedback do contact us at support.jup.ag using "Open a support ticket" or by using "Get help" in Jupiter Mobile.

Super app

Best wallet on Solana immaculate speed

Lagging

My keeps hanging if I entered it

🔥🔥🔥🔥🔥🔥🔥

The only app worth having

Functional

This app works well. Does a lot.

New update way to cluttered and everything is laggy

As title says

Balance Vanished

Crypto is missing and support is missing after several trades today. Where is my crypto

Stopped working recently

This app is amazing, but the settings screen never worked - was hoping for a fix - it then started being really sluggish, and now only opens if I uninstall and reinstall.

Now, I do have over 2000 different coins in the wallet I use, which I can imagine is a lot of data to process - but this worked fine up until very recently and now the app is unusable.

Please fix whatever the change was that made larger wallets crash the app - I’m certain there is a fundamental reason the app no longer works and I would be really grateful if this could be rectified as a matter of urgency
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Response from developer

Hey Testisticles, we’re really sorry for the inconvenience. Could you please share your wallet address with us at support.jup.ag using "Open a support ticket" or by using "Get help" in Jupiter Mobile so we can help sort this out for you?

Обновление убило приложение

Невозможно пользоваться, все лагает