Endless vehicle inspections
It's already 2026 - why do we still need to inspect the vehicles so frequently? Can't it be every half month ？While you're taking photos, the system keeps assigning me orders non-stop, and the problem is I can't even accept the assignments yetThis caused my account to be temporarily suspended by the system
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Bad
It’s an app that restricts how you work; you have to accept their ride requests no matter what—if you miss five of them, you get automatically blocked for the entire day, and if you cancel a ride, you get blocked for half an hour. On top of that, they send you to pick up passengers from far away. It’s a disappointing app; the pay used to be very good at the start, but now the rates are terrible.
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Terrible company
Do not work with them; they are opportunists. They will suspend your account for hours simply because you cancelled a single trip—and even if you have a passenger on board, the fare for the next passenger will be reduced by 30%. Furthermore, you cannot even see where you are headed on your upcoming trip. They act as if they are Uber, yet they pay you very little. Do not be a slave to them.
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Rude management
Bad company to work for talk to driver like if we are slaves
Bad service
They steal the money from you Don’t work with this company., and any wrong in the app or exactly your account you will suspend your account.
🤬
According to the navigation in the app, I used a toll bridge, but when I finished the trip they didn't refund me for the bridge fee. The total trip cost was only 14 ＄but the bridge fee cost me 7.95 What a terrible app
Horrible company
They treat our driver like slave. Dont work for them!!!
Цены и отношение
Ехать 20мин за пассажирами и при этом они отменят или просто еще ждать 10мин при этом цены очень низкие
Nothing
Worst app to work with
Unfair Dispatch System and Poor Manager Behavior Toward Drivers
Title: Unfair Dispatch System and Poor Manager Behavior Toward Drivers
I have worked with this company and feel disappointed with how drivers are treated. The scheduling system may look organized, but in reality it often sends trip requests that are very far away, sometimes 5 to 6 miles just for pickup. After accepting the ride, it can show 25 to 30 minutes pickup time, which wastes the driver’s time, fuel, and energy.
In many cases, the fare amount is not reasonable compared to the long pickup distance. Drivers may need to drive several miles to pick up the passenger, then only receive a short drop-off trip of 1 to 3 miles. This creates frustration and makes it hard for drivers to earn fairly.
Another serious issue is management behavior. Some employees are polite and helpful, but the managers often speak disrespectfully and treat drivers badly when concerns are raised. Drivers deserve respect because they are the ones keeping the service running.
The company should improve its dispatch system so drivers are matched with closer passengers and receive fair trip offers. Management should also learn to communicate professionally and treat drivers with respect. Without drivers, the company cannot succeed.
I have worked with this company and feel disappointed with how drivers are treated. The scheduling system may look organized, but in reality it often sends trip requests that are very far away, sometimes 5 to 6 miles just for pickup. After accepting the ride, it can show 25 to 30 minutes pickup time, which wastes the driver’s time, fuel, and energy.
In many cases, the fare amount is not reasonable compared to the long pickup distance. Drivers may need to drive several miles to pick up the passenger, then only receive a short drop-off trip of 1 to 3 miles. This creates frustration and makes it hard for drivers to earn fairly.
Another serious issue is management behavior. Some employees are polite and helpful, but the managers often speak disrespectfully and treat drivers badly when concerns are raised. Drivers deserve respect because they are the ones keeping the service running.
The company should improve its dispatch system so drivers are matched with closer passengers and receive fair trip offers. Management should also learn to communicate professionally and treat drivers with respect. Without drivers, the company cannot succeed.
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Never join this camapany
This is crazy campany . You gonna regret it
Manager Mr. Paul bevaboir is very bad
Manger Mr Paul is really stupid.he doing very bad behavior with every driver
Warning
Dear TLC drivers, I want to warn you about my experience with Journey company.
This company does not respect drivers’ time at all. Even for very simple issues they tell you to come to the office. The office itself is very disorganized.
For example, drug tests for TLC drivers usually cost around $34 in most places, but here they charge $50 and only accept cash.
Yesterday I went to the office and reopened my account. But today they closed it again. When I called to ask why, they said they need an inspection picture and that I have to make another appointment.
They waste drivers’ time and money. Please be careful and think twice before working with this company.
This company does not respect drivers’ time at all. Even for very simple issues they tell you to come to the office. The office itself is very disorganized.
For example, drug tests for TLC drivers usually cost around $34 in most places, but here they charge $50 and only accept cash.
Yesterday I went to the office and reopened my account. But today they closed it again. When I called to ask why, they said they need an inspection picture and that I have to make another appointment.
They waste drivers’ time and money. Please be careful and think twice before working with this company.
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体验
Planning part-time jobs after the second half of last year are garbage, hurry home
Very good
I’m a Uber user but this one is super good. Something distances are long way but you compensate this with some very short and well paid one
Horrible customer service
There seems to be a lack of accountability when customers submit fake complaints, resulting in unwarranted account locks. To add to the frustration, the account can only be reinstated during a narrow time frame, from 12-1 pm, and requires a personal visit, demonstrating a clear disregard for the impact on the individual's profession.
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About MANAGER PAUL
The manager PAUL is really stupid.he don’t respect any driver.he doing bad behavior with 90% drivers.so jurney management have to change him
Muy mala mala
Muy mala
Con artists
Fo not drive for this company guys. They dont follow tlc regulations.they you can drive sometimes like 20 miles 1 hour and get just 16 dollars.also they keep your kney and dont pay your paychecks
Worst experience
I have worst experience with this company think twice before joining them and picking up their rides they don’t care about the driver time I pick up ride and I had to wait there for more than 30 minutes and I was not able to no show so for $32 I spent almost 1.30 hour 20 minutes for picking up 30 waited there and 40 minutes to drop off passenger bad management
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