Jurny Driver User Reviews

Customer Experience

Positive experience11.2% of reviews
Neutral5.6% of reviews
Negative experience83.1% of reviews

~ Based on 89 written reviews from the US App Store.

What users say

Is Jurny Driver Safe?

Jurny Driver has mixed safety signals based on user ratings. AppsHunter Safety Score for Jurny Driver is 58/100.

This assessment is based on 523 user ratings, with an App Store average of 2.9/5.

Safety Analysis

46.1% of ratings point to a safe experience
3.1% of ratings suggest some concerns
50.9% of ratings point to a risky experience

~ Based on 523 App Store ratings for Jurny Driver.

Is Jurny Driver Legit?

Jurny Driver appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Jurny Driver is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Pays very cheap don’t work for them

This company is a disaster never work for them they don’t follow tlc rules and pay very cheap to the driver while they getting millionaires

Visit office

This company make to driver visit office more than you visit your own family and then treat you in office with bad behavior

Driver sometimes pay very cheap

Drivers be careful before accepting the trip , they pay way less than uber/lyft and no extra money even if you wait 1 hour

Endless vehicle inspections

It's already 2026 - why do we still need to inspect the vehicles so frequently? Can't it be every half month ?While you're taking photos, the system keeps assigning me orders non-stop, and the problem is I can't even accept the assignments yetThis caused my account to be temporarily suspended by the system
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👎

Scammer company

Bad

It’s an app that restricts how you work; you have to accept their ride requests no matter what—if you miss five of them, you get automatically blocked for the entire day, and if you cancel a ride, you get blocked for half an hour. On top of that, they send you to pick up passengers from far away. It’s a disappointing app; the pay used to be very good at the start, but now the rates are terrible.
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Stupid manager

Very bad manager. Very disrespectful.

No professionalism

The customer service is horrible. I’ve had a few times where I needed help with the customer, and they’d make me wait over 30 mins to answer. I’d be penalized for the situation even though it wasn’t in my hands. There’s no professionalism in this company.

Terrible company

Do not work with them; they are opportunists. They will suspend your account for hours simply because you cancelled a single trip—and even if you have a passenger on board, the fare for the next passenger will be reduced by 30%. Furthermore, you cannot even see where you are headed on your upcoming trip. They act as if they are Uber, yet they pay you very little. Do not be a slave to them.
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Rude management

Bad company to work for talk to driver like if we are slaves

Bad service

They steal the money from you Don’t work with this company., and any wrong in the app or exactly your account you will suspend your account.

🤬

According to the navigation in the app, I used a toll bridge, but when I finished the trip they didn't refund me for the bridge fee. The total trip cost was only 14 $but the bridge fee cost me 7.95 What a terrible app

Horrible company

They treat our driver like slave. Dont work for them!!!

Цены и отношение

Ехать 20мин за пассажирами и при этом они отменят или просто еще ждать 10мин при этом цены очень низкие

Nothing

Worst app to work with

Unfair Dispatch System and Poor Manager Behavior Toward Drivers

Title: Unfair Dispatch System and Poor Manager Behavior Toward Drivers

I have worked with this company and feel disappointed with how drivers are treated. The scheduling system may look organized, but in reality it often sends trip requests that are very far away, sometimes 5 to 6 miles just for pickup. After accepting the ride, it can show 25 to 30 minutes pickup time, which wastes the driver’s time, fuel, and energy.

In many cases, the fare amount is not reasonable compared to the long pickup distance. Drivers may need to drive several miles to pick up the passenger, then only receive a short drop-off trip of 1 to 3 miles. This creates frustration and makes it hard for drivers to earn fairly.

Another serious issue is management behavior. Some employees are polite and helpful, but the managers often speak disrespectfully and treat drivers badly when concerns are raised. Drivers deserve respect because they are the ones keeping the service running.

The company should improve its dispatch system so drivers are matched with closer passengers and receive fair trip offers. Management should also learn to communicate professionally and treat drivers with respect. Without drivers, the company cannot succeed.
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Never join this camapany

This is crazy campany . You gonna regret it

Manager Mr. Paul bevaboir is very bad

Manger Mr Paul is really stupid.he doing very bad behavior with every driver

Warning

Dear TLC drivers, I want to warn you about my experience with Journey company.

This company does not respect drivers’ time at all. Even for very simple issues they tell you to come to the office. The office itself is very disorganized.

For example, drug tests for TLC drivers usually cost around $34 in most places, but here they charge $50 and only accept cash.

Yesterday I went to the office and reopened my account. But today they closed it again. When I called to ask why, they said they need an inspection picture and that I have to make another appointment.

They waste drivers’ time and money. Please be careful and think twice before working with this company.
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体验

Planning part-time jobs after the second half of last year are garbage, hurry home