Not Customer Oriented
Joined the site and was stuck in a perpetual DO loop with the AI Assistant who couldn’t answer if or when the technician would contact me. In fact I was not contacted until late evening after (4-5 hours after the initial AI contact). It’s a lousy site and u don’t recommend it to anyone.
My washing machine was locked
Phillip, a washing machine technician, called and gave me the solution and it worked. My washing machine is working again.
Jim Sharkey
Jessica couldn’t be more knowledgeable and direct, it was a joy conversing with her!
Eric was great
Eric was incredibly patient and thorough. My problem was complex and he stayed with it until it was resolved. A very impressive effort. Well done.
Outstanding help
What a great experience. Expert was kind, knowledgeable and determined to help resolve restarting my sister’s mail delivery. Thank you.
