JustAnswer Reviews: Is It Legit?

Customer Experience

Positive experience54.8% of reviews
Neutral2.5% of reviews
Negative experience42.8% of reviews

~ Based on 2,121 written reviews from the US App Store.

What users say about JustAnswer

Is JustAnswer Safe?

JustAnswer: Ask for help, 24/7 appears mostly safe based on user ratings. AppsHunter Safety Score for JustAnswer is 76/100.

This assessment is based on 23,674 user ratings, with an App Store average of 3.8/5.

Safety Analysis

68.8% of ratings point to a safe experience
1.9% of ratings suggest some concerns
29.4% of ratings point to a risky experience

~ Based on 23,674 App Store ratings for JustAnswer.

Is JustAnswer Legit?

JustAnswer: Ask for help, 24/7 appears to be a legitimate app. AppsHunter Legitimacy Score for JustAnswer is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Terrible

Said it would cost $2 and got charged for $67

Landlord Issue

Very helpful information. I feel more confident on what I can do & what my landlord can do.

Indentification verification

Very knowledgeable and courteous

Dog eye injury

Great professional advice when my dog had injured his eye. Highly recommend

No help

I will be disputing this charge. Your app wasn’t any help at all

Hidden COSTS

I am completely dissatisfied. I was told I was going to be charged two dollars and then all of a sudden $60 was added to my credit card

Exceptional

My guy was just patient, kind and professional! I always want my guys help .

No stars

This service claims to have answers, they had “zero @ answers for me

Doll collection

Excellent discussion

Very Helpful

#1 Legal Eagle was prompt, knowledgeable and friendly, understood my situation and steered me in the right direction.

Account

He help the best that he could. He was very helpful, my account is still not cleared up

Helped Fox a very expensive vacuum sealer

He knew exactly where the part was supposed to be and what it was supposed to be doing the directions he gave were clear and instead of throwing something in the garbage now it works as new

Great Service

I always receive good information and great advice !

Invaluable

Very knowledgeable experts who are glad to help.

My dog ate 3-4 milk duds Halloween candy and

Dr. Nimmo was kind, compassionate, calming and very informative and helpful. One of my dogs got into one of the bags containing Halloween candy and ate some milk duds before I caught her. I immediately rushed her to the ER Vet, and while waiting for poison control, he responded, researched everything and explained why she was safe (amount eaten, type of chocolate, and several other reasons). Poison control advised me of the exact same. Then the ER Vet gave the final clearance. Thank you Dr. Nimmo for everything.
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Scam

Don’t fall for this it is a money grab

Ed

Positive

Don’t do it!!!

They say they’re charging you $2 but they also charge you $65 without telling you. AND I couldn’t understand the doctor, her English was terrible. They are taking advantage of desperate people.

Deoxidizer packets in dog treats

Very helpful thank you Dr Scott

Online help support

Very friendly, patience tech.