تطبيق ممتاز
انا بحبه وبستخدمه ديماً لانهم منظمين وحلوين فالتعامل
Everything is perfect
Literally everything is perfect and available, this app made everything easier .
اقوى تطبيق
عجيييييب التطبيق والخدمات المتوفرة جداً ممتازة
اسوء تطبيق تم النصب علي من خلاله أكثر من مره
خدمة العملاء سيئه جداً , اقيم التطبيق ٠ من ١٠ و سيتم حذفه
Just clean
Best app ever
Ms. Rania
Excellent
House cleaning
Thanks Good job
Lousy customer care
Their costumer care is so lousy and they just provide you with generic answers. I doubt that they have real human beings. I suspect they are bots that provide you with fluff
خدمة سيئة جدا
خدمة سيئة جدا من ناحية العاملة وخدمة عملاء اسوء تجربة سيئة جدا وسأحذف التطبيق
Poor service
The customer service is very poor. They were unable to resolve my issue or provide any effective assistance. The support process was frustrating and did not lead to a solution. I hope the customer service team improves their responsiveness and problem-solving in the future.
Bad application
All the workers who come to me were untrained
خدمة سيئة
أسوء خدمة عملاء ممكن تتعامل معاها.
العاملات حظوظ
مايعوضونك اذا العامله سيئه ابدا اخذو مني حق السشن ولا في اي تعويض كلام بس تمشي معاك الكول سنتر .. اخر مره اطلب منهم 👎👎👎👎👎👎👎👎👎👎👎👎
والعاملات مايلبسون لبس الشغل وريحتهم سيئة جدا جدا
والعاملات مايلبسون لبس الشغل وريحتهم سيئة جدا جدا
الخدمات والدعم الفني
قدمت طلب غسيل سيارة عبر تطبيق Just Clean وحددت الموعد الساعة 6 صباحاً، لكن الشركة وصلت الساعة 11 بدون التزام بالوقت. كما تجاهلوا ملاحظاتي بعدم الاتصال بي رغم توضيح مكان المفتاح والعنوان وصورة السيارة داخل التطبيق.
بعد التأخير طلبت إلغاء الخدمة، لكن لم يتم ذلك واضطررت للتواصل مع خدمة العملاء أكثر من مرة وكان الرد بطيئاً وغير احترافي.
ليست أول تجربة سيئة لي مع التطبيق بسبب التأخير وضعف خدمة العملاء، ولا أنصح باستخدامه حتى يتم تحسين الخدمة والالتزام بالمواعيد.
بعد التأخير طلبت إلغاء الخدمة، لكن لم يتم ذلك واضطررت للتواصل مع خدمة العملاء أكثر من مرة وكان الرد بطيئاً وغير احترافي.
ليست أول تجربة سيئة لي مع التطبيق بسبب التأخير وضعف خدمة العملاء، ولا أنصح باستخدامه حتى يتم تحسين الخدمة والالتزام بالمواعيد.
Show more
The worst ever
They have lack of respect the time of the client and planning the cleaning visits, they’re lying about their workers identity and a lot more , will never deal with this again
Cancelled my booking
Took my money and Cancelled my booking. Did not notify me. Totally inconvenient.
سهل علي مشوار المصبغة
ممتاز
Positive feedback
I truly love the services and communication channels
Misleading Service Requests and Poor Communication Support
I am very disappointed with my experience using the Just Clean app for housekeeping services. I repeatedly request an English-speaking cleaner because basic communication is necessary for the job to be done properly. Each time I am assured this request will be met, yet someone who cannot understand simple instructions is sent instead. This feels misleading and affects the quality of the service.
During my most recent booking, I had to constantly supervise and demonstrate tasks because the cleaner could not understand basic household terms. This defeats the purpose of hiring a professional service. After the cleaning, I discovered my mop had been left broken. Accidents can happen, but it should have been communicated to me before the cleaner left.
What frustrated me most was customer support. I asked for the service company to contact me so the issue could be addressed, but instead I received a defensive response stating they are not responsible for broken items, even though I never asked for compensation. I was simply looking for accountability and proper follow-up.
Overall, the failure to honor requests, poor communication, and dismissive support have left me very dissatisfied. I will be deleting the app.
During my most recent booking, I had to constantly supervise and demonstrate tasks because the cleaner could not understand basic household terms. This defeats the purpose of hiring a professional service. After the cleaning, I discovered my mop had been left broken. Accidents can happen, but it should have been communicated to me before the cleaner left.
What frustrated me most was customer support. I asked for the service company to contact me so the issue could be addressed, but instead I received a defensive response stating they are not responsible for broken items, even though I never asked for compensation. I was simply looking for accountability and proper follow-up.
Overall, the failure to honor requests, poor communication, and dismissive support have left me very dissatisfied. I will be deleting the app.
Show more
Very good prices
The best available application in Qatar with excellent prices and good service, the team responds directly to any complaint, very well-built app and easy to use.
Im using home cleaning and the prices are perfect, compared to other companies that take 3 times what i pay here.
for budget this is the best with good quality cleaning.
Im using home cleaning and the prices are perfect, compared to other companies that take 3 times what i pay here.
for budget this is the best with good quality cleaning.
Show more
