Amazing app
Amazing app with everything what you need and proffesional services
Don’t use. Very bad service.
The professionals do not do the service that just life claims to be providing as per their app. The support team promises something and then does not deliver stating company policy and misinformation provided by their earlier colleague. The service quality is also very poor. Even after deep cleaning there were visible places where the cleaning was not done. And these were not hard stains. They were getting removed by hand as well. Two consecutive days of very poor experience, waste of time and frustration. And the worst part is even the customer support just plays good. They do not actually help. Never using their services again.
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Response from developer
We are truly sorry to hear this feedback and would love the chance to understand what went wrong. We would like to look into the matter further, so please share your experience details and phone number registered to your account with us at social@justlife.com, using "App Review" in the subject line.
Cleaners don't show up
Cleaners cancel at the last minute, twice in four days...takes a long time to speak to anyone other than a chatbot, when I finally got a human (Mariam) the replies are slow and unhelpful. Last cleaner assigned to me said they had been signed off work with an injured arm but I couldn't book anyone else.
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Unreliable
Unfortunately app was good at first but its just unreliable now !
3rd time failing in a row!
Out of 4 times I’ve used the service, 3 times were a failure. Once for plumbing they came did nothing and left saying they don’t do this kind of work. But they took the payment in advance and would not return it. 2 other times for cleaning services no one showed up last minute when it had been scheduled a week in advance. They just offer a 15aed discount on the next service! Meanwhile the house was a disaster and we had to scramble to find other companies. To get ahold of just life when there is a problem is impossible and they are non responsive. Horrible service!
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