Miss
Great service, staff were very friendly and polite
Great experience
I had an IV drip at home and I high recommend this company. They were on time and service was great. I feel energised.
My home service
I use it every month for my beauty routine and this is amazing team and quality
Issues when booking multiple people
The booking system has a major issue when booking two cleaners.
I have previously used and liked certain cleaners, and I want to book two cleaners. However, the app does not allow me to combine a preferred cleaner with another cleaner.
If I select one of my previous/preferred cleaners, I can only book that cleaner alone. The moment I need two cleaners, I am forced to choose two completely new cleaners.
So I cannot:
* Book two preferred cleaners ❌
* Book one preferred cleaner + one new cleaner ❌
* I can only book one preferred cleaner by themselves, or two completely new cleaners.
This is extremely frustrating because the whole point of having preferred/repeat cleaners is to be able to book them again. Customers should have the flexibility to choose the combination they actually need.
What makes this even worse is the customer support. Support is handled through Instagram messages or email, which is completely impractical when you have a booking issue that needs to be resolved at that specific time. By the time someone responds, the available cleaners or booking time may already be gone.
There should be proper real-time customer support, such as live chat or phone support, especially for urgent booking issues.
Please fix the booking system and give customers the ability to select any combination of preferred and new cleaners. This should be a basic feature.
I have previously used and liked certain cleaners, and I want to book two cleaners. However, the app does not allow me to combine a preferred cleaner with another cleaner.
If I select one of my previous/preferred cleaners, I can only book that cleaner alone. The moment I need two cleaners, I am forced to choose two completely new cleaners.
So I cannot:
* Book two preferred cleaners ❌
* Book one preferred cleaner + one new cleaner ❌
* I can only book one preferred cleaner by themselves, or two completely new cleaners.
This is extremely frustrating because the whole point of having preferred/repeat cleaners is to be able to book them again. Customers should have the flexibility to choose the combination they actually need.
What makes this even worse is the customer support. Support is handled through Instagram messages or email, which is completely impractical when you have a booking issue that needs to be resolved at that specific time. By the time someone responds, the available cleaners or booking time may already be gone.
There should be proper real-time customer support, such as live chat or phone support, especially for urgent booking issues.
Please fix the booking system and give customers the ability to select any combination of preferred and new cleaners. This should be a basic feature.
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Spa
Hang is very good
He make sound all my bones 😂🫶 amazing tho
I will really recommend
He make sound all my bones 😂🫶 amazing tho
I will really recommend
