Miss
Great experience
My home service
Issues when booking multiple people
I have previously used and liked certain cleaners, and I want to book two cleaners. However, the app does not allow me to combine a preferred cleaner with another cleaner.
If I select one of my previous/preferred cleaners, I can only book that cleaner alone. The moment I need two cleaners, I am forced to choose two completely new cleaners.
So I cannot:
* Book two preferred cleaners โ
* Book one preferred cleaner + one new cleaner โ
* I can only book one preferred cleaner by themselves, or two completely new cleaners.
This is extremely frustrating because the whole point of having preferred/repeat cleaners is to be able to book them again. Customers should have the flexibility to choose the combination they actually need.
What makes this even worse is the customer support. Support is handled through Instagram messages or email, which is completely impractical when you have a booking issue that needs to be resolved at that specific time. By the time someone responds, the available cleaners or booking time may already be gone.
There should be proper real-time customer support, such as live chat or phone support, especially for urgent booking issues.
Please fix the booking system and give customers the ability to select any combination of preferred and new cleaners. This should be a basic feature.
Spa
He make sound all my bones ๐๐ซถ amazing tho
I will really recommend
Horrible experience once again
We were waiting for them to come , then received a text by justlife that they will be 30 mins late. 40 minutes later I contacted them and the only answer is that they cannot contact the therapists and they donโt know if they are coming. Justlife if is not able to provide the services the list than is better to stop it.
Disaster platform and disaster customer service.
