professional
Good gb no
Avoid and save yourself the trouble
Truly appalling customer service and terrible tech. The amount of time you’ll waste trying to get a basic issue resolved is ridiculous.
UC services
Urban company had good professionals but the company needs to up their work culture. It has happened 2 times now that the professionals have cancelled their job with out intimation, leaving me to keep following up or look for a reschedule. Please don’t take bookings if you can’t provide the service. Period!!
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Employee happiness and satisfaction is questionable.
Urban company employees are not happy with the salary/wages they are getting. They try to make some money from the UC clients. Only UC employee’s satisfaction can lead to UC customer’s satisfaction. Please take care of your employees.
Bad Experience
I booked a helper last night to help me as I am moving out at 11:30 am.. She did not show up! I tried calling and texting till noon but no response. Then,I contact support through online chat and the chatbot asked me to either reschedule or cancel!! First and last time trying!
