Buggy App & Worst AI support
Booked a Bathroom Cleaning service where the cleaner damaged my flush pipe. When attempting to request a revisit, the app UI glitched—the "Confirm Booking" button remained permanently greyed out across every available date and time slot.
When I was finally connected to a human agent, the chat instantly disconnected and "parked" the ticket without resolving anything. After endlessly looping me through broken app screens and dropped chats, the automated bot closed my request claiming the service was now "outside the warranty period."
The app UI is broken, support chat disconnects arbitrarily, and tickets are left to expire on purpose to avoid resolving damage caused during services. Fix your support workflow!
When I was finally connected to a human agent, the chat instantly disconnected and "parked" the ticket without resolving anything. After endlessly looping me through broken app screens and dropped chats, the automated bot closed my request claiming the service was now "outside the warranty period."
The app UI is broken, support chat disconnects arbitrarily, and tickets are left to expire on purpose to avoid resolving damage caused during services. Fix your support workflow!
Show more
Application
The app should be more detailed and process should be mention step by step and in detail
Mr. Prabir Barui
Very energetic and cordial professional having high competency performed the job with utmost satisfaction for the job performed. We look forward to get various household services in future.
Ms
I booked hair Botox and the professional charged me extra money stating she had to use a lot of products which was not true, she kept pulling the hair and despite of saying multiple times that it hurts a lot she kept saying she can’t help it. The procedure is 4 hour long and imaging having your hair constantly pulled for 4 hours!!
I have been following up with UC via their chat on the app but they haven’t been able to provide a solution yet.
I have been following up with UC via their chat on the app but they haven’t been able to provide a solution yet.
Show more
Professional
Used this service for the first time. The help was on time and hardworking. I would book her again and use this service.
