Poor app and WiFi connectivity
Agree with many of the reviews here after using the system now for almost 1 year. The controller itself is a good controller. Unfortunately though the iPhone app and connectivity is horrible. Sometimes the app loads, sometimes it does not. When it does load, I get the ‘Syncing’ message and it’s 50/50 whether that will end with Online or not. And even if it does, it takes 5 minutes or more sometimes to Sync. Imagine an app where you wanted to turn on a light and everytime it took 5 mins for that app to sync before you could. You never use it. Come on Krain. Surely you can do better.
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Can’t even create an account
Downloaded the app to iPhone. Every time i try to create an account there’s a server error. Saying it’s MY server. Horrible app.
Terrible app!
Over the years, I have used many applications. This is absolutely the worst app I have ever used. It is not intuitive, it is not user-friendly. I finally got to the point where I stopped using the app entirely and just manually set up my irrigation system. The hub took forever to hook up to my Wi-Fi, which is one of the highest rated and fastest Wi-Fi systems available. The hub continues to disconnect from the Wi-Fi about every four or five months requiring an entire reset. The system itself is not bad, but the application and the Wi-Fi interface are the worst I have ever seen in any device! I do not know why they have not addressed these issues. I would not recommend getting this system until they fix it.
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App is ok but needs work
This app is not extremely user friendly. Doesn’t always connect, and crashes a lot. Often times I need to change things multiple times for them to actually work or I give up and go to the controller. Needs a lot of overhaul.
No internet access, no response on support
App is telling me that it’s not connected to the internet but Wi-Fi and cellular are on. No one responding to my issue. Can’t even create an ID. Developers need to fix this.
