Manage your electricity and water services with this official utility app. View and pay bills, track service status, submit meter readings, and request certificates. Locate service branches and send feedback with attached images.
Reviews of Kahramaa are mostly positive: the Utilities app is rated 4.5/5 from 5.7K App Store ratings. What users like most: 100%100, excellent service. Top complaints: password is difficult, bot not responding. Summarized from real user reviews.
15.30.8
October 27, 2026
- General enhancements
3 issues
Meter reading upload failure
Payment feature not working
4 requests
Refund feature for deposits
Face ID login option
The app allows you to view and pay your electricity and water bills, submit meter readings, track the status of your service requests, and request certificates. You can also update your e-bill email, locate customer service branches on a map, and send suggestions or complaints with attached images.
Yes, the Kahramaa app is free to download and use. There are no charges associated with accessing its e-services or features.
To use the app effectively, you will need your customer account details to view and pay bills. You will also need to be able to access your meter for submitting readings. The app provides access to various services related to your electricity and water accounts.
Yes, the app has a dedicated feature to submit your meter readings. This helps in accurate billing and ensures your consumption is correctly recorded.
The app includes a feature to locate customer service branches on a map. This allows you to easily find the nearest branch for any in-person assistance you may require.
