Comparison

Kahramaa vs METRASH

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Kahramaa

Manage your electricity and water services with this official utility app. View and pay bills, track service status, submit meter readings, and request certificates. Locate service branches and send feedback with attached images.

Highlights
  • View and pay electricity and water bills
  • Submit meter readings
  • Track service status
  • Request certificates
  • Locate customer service branches
  • Submit suggestions and complaints
Features
Read full description

The official app for Qatar General Electricity & Water Corporation "Kahramaa" which provides several e-services for the customers as follows: - View and Pay Electricity and Water Bills - My Properties Service - e-Forms Service - Service Status Tracking - Update e-bills Email - Submit Meter Reading - Certificate Request - Locate customer services branches on the map - Send suggestions or complains to Kahramaa attached with images if needed التطبيق الرسمي للمؤسسة العامة القطرية للكهرباء والماء "كهرماء" والذي يقوم بتوفير خدمات إلكترونية متعدده للمشتركين كالأتي: - عرض و دفع فواتير الكهرباء والماء - خدمة عقاراتي - الطلبات الإلكترونية - تتبع حالة الخدمات المطلوبة - تحديث البريد الإلكتروني الخاص بالفاتورة الإلكترونية - إرسال قراءة العداد - طلب شهادة - تحديد مواقع مراكز خدمات المشتركين على الخريطة - إرسال اقتراحات و شكاوى مرفقة بالصور

About

METRASH

This app provides over 400 government services for citizens and residents, including traffic, residency, and visa-related tasks. It offers secure, encrypted access to official documents and allows for electronic payments, available 24/7.

Highlights
  • Access over 400 government services
  • Traffic, residency, and visa services
  • View official documents
  • Electronic payment processing
  • Available 24/7
  • Multi-language support
Features
Read full description

خدمات مطراش: -تطبيق خاص لوزارة الداخلية يهدف لتقديم خدمات على الأجهزة المتنقلة. -أكثر من 400 خدمة مقدمة للجمهور وعلى مدار الساعة. -يشمل التطبيق العديد من الخدمات المرور – الاقامات – التأشيرات - المواطنين وغيرها الكثير. -يتم تنفيذ جميع الإجراءات عن طريق الدفع الإلكتروني. -كما يمكنك الاطلاع على الوثائق الرسمية المختلفة. Metrash Application: Metrash Application offer Citizens & Residents of Qatar to access more than (400) services provided by MOI through different mobile devices. Services like Traffic, Citizens, Resident, Visa holders etc. Metrash is free application to use for individuals that provides them with secure and encrypted services, Available in several languages: Arabic, English, French, Spanish, Hindi and Urdu. Metrash able the users to access E-wallet to reach for the official documents. In quick easy steps user will be able to register through Metrash.

Screenshots

Kahramaa4 screens
METRASH4 screens

Verdict

The call

The clearest difference is rating: Kahramaa at 4.5 against METRASH's 4.0. Kahramaa also leads on review sentiment (56% vs 33%) and ratings volume (5.6K vs 212). METRASH's advantage is device support (3 vs 1) and iOS requirement (13.0 vs 16.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Kahramaa holds the better App Store score, 4.5 against 4.0. That said, the two scores are not equally well evidenced: Kahramaa has 5.6K ratings behind it against 212, so its average is the more settled of the two. Written reviews point the same way: 56% of Kahramaa's written reviews are positive against 33% of METRASH's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 3 weeks. The most recent releases landed on September 22, 2026 and September 16, 2026 respectively.

Scorecard5 real differences · 5 level
Kahramaa versus METRASH: the parameters behind the verdict, then further details
ParameterKahramaaMETRASH
PriceFreeFree
Rating4.5 (5.6K ratings) — better4.0 (212 ratings)
Positive reviews56.4% of reviews — better33.3% of reviews
Number of ratings5.6K — better212
Update frequencyEvery 3 weeksEvery 3 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhoneiPhone, iPad, iPod — better
Requires iOS16.013.0 — better
Further details — not scored
Size65 MB203 MB
Age rating4+4+
DeveloperQatar General Electricity & Water CorporationMinistry of Interior - Qatar

Customer experience

Kahramaa

All ratings5,559 ratings
Positive87.1%
Neutral2.2%
Negative10.7%
Written reviews39 reviews
Positive56.4%
Neutral5.1%
Negative38.5%

METRASH

All ratings212 ratings
Positive71.7%
Neutral2.8%
Negative25.5%
Written reviews42 reviews
Positive33.3%
Neutral9.5%
Negative57.1%

User reviews

Kahramaa

From 5.6K App Store ratings

What we love

  • 👌🏻 100%100
  • 🙏 Excellent service
  • 🚀 Quick and efficient
  • 💻 Amazing and high tech
  • 🙌 Appreciate the services

Room to improve

  • 🔑 Password is difficult
  • 🤖 Bot not responding
  • 🐛 App not working
  • 🤦‍♂️ Worst app ever
  • 🐞 Crashes frequently

METRASH

From 212 App Store ratings

What we love

  • 👍 User-friendly interface
  • 🚀 Faster performance than previous version
  • 💼 Convenient online services from home/office
  • ✅ Helpful for Qatar residents
  • 🎯 Improved overall experience

Room to improve

  • 🐛 App crashes frequently during payment
  • ⚠️ Slow performance and lag issues
  • 😕 More complicated than previous version
  • 📱 Security requirements blocking legitimate users
  • 🔤 Font size too small for elderly users

Bugs and requests

Kahramaa

Reported bugs

3 issues
  • Meter reading upload failure
  • Payment feature not working
  • Login issues on first screen

Requested features

4 requests
  • Refund feature for deposits
  • Face ID login option
  • More Arabic language support
  • Allow owners to view tenant bills

METRASH

Reported bugs

10 issues
  • App crashes on payment processing
  • Login fails with QID starting with '9'
  • Face picture capture not functioning in login
  • Security requirements error on non-jailbroken devices
  • Application hangs during payment transactions
Show 5 more
  • UI elements hidden under iPhone notch
  • Passport autoscan not working for names without surname
  • Vehicle registration renewal showing error
  • Application freezes and requires reinstall
  • Login process unresponsive after QID entry

Requested features

8 requests
  • Larger font size for accessibility
  • Photo upload option for Iqama renewal
  • QID screenshot showing front and back together
  • No objection certificate service
  • Car VIN number checking for accident reports
Show 3 more
  • Database search by reference number
  • Automatic face capture during login
  • Clear notification of required documents upfront

In-app purchases

None

Kahramaa

No in-app purchases

None

METRASH

No in-app purchases

Questions

Is Kahramaa free?
Kahramaa is free to download, with no in-app purchases.
Is METRASH free?
METRASH is free to download, with no in-app purchases.
Which has better reviews, Kahramaa or METRASH?
Kahramaa is rated higher. Kahramaa averages 4.5 out of 5 from 5.6K ratings, while METRASH averages 4.0 from 212 ratings.
Do Kahramaa or METRASH have ads?
Neither Kahramaa nor METRASH shows ads.
Which is updated more often, Kahramaa or METRASH?
Kahramaa ships an update every 3 weeks, and METRASH every 3 weeks. Most recently, Kahramaa was updated on September 22, 2026 and METRASH on September 16, 2026.

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