Not reliable
This app is frustrating and has many bugs it does not seem to work
Crashes
It’s good when it works, but it randomly just crashes out with a blue screen and tells you that the date and time are incorrect, and it needs to be reset, which there is no way to reset it! Even when I turn off my phone to reset it it does not work! The support for the app is nonexistent and it seems like there is no one to update this app as I’ve done had it for six years now.
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Kan time
I like the mobile app because it is easier to see. I also like the way looks color wise
Issues no rescheduling in app...
KanTime glitches times up and scrolls randomly.
The Other issue is logging you out to much.
I hate it for EVV as my bosses are so distracted now and it’s hard to complete a supervisor visit.
I also hate the way it takes upper long to sync.
Issues no rescheduling in app...
KanTime glitches times up and scrolls randomly.
The Other issue is logging you out to much.
I hate it for EVV as my bosses are so distracted now and it’s hard to complete a supervisor visit.
I also hate the way it takes upper long to sync.
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Modules/tasks missing
Modules and task are missing under patient’s name. There’s nowhere to put the notes in. This app does not allow me to correctly record my daily task that I do for patients.
Great vs others
I really like it vs the other ones I’ve had in the past ! very easy to use and I like that it’s an electronic signature, I’m a caregiver for my 8 year old daughter. Thanks x
Updates now synch issues
Says updated today and fixed bugs- now the app won’t synch it gives an error code.
Update did not work
Update did not fix issues for call and maps.
Latest Update
I updated the app and now I have the version 9.3. After the latest update I lost the ability to access calendar view when on schedule. Every time I click on calendar, the app crashes. This was a very important setting to see multiple weeks at a time. Please fix the issue and bring back the calendar view.
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Newest update
Newest “update” crashes the app when I click calendar view. Makes chatting especially hard now. Please fix asap.
Updating making app crash
Okay, normally the app works great. But whatever happened with this update is making it ✨struggle✨
I can’t hit my calendar icon in the app without it completely crashing. It’s a convenience I didn’t realize I utilized so often until today. Please fix it 🥲 I know we can go through each individual visit in the scrolling page option, but that’s so cumbersome and tedious, especially if you have multiple visits. This mom needs her calendar option back so I can finish charting faster and get back to playing with my kids, please help us out here lol.
I can’t hit my calendar icon in the app without it completely crashing. It’s a convenience I didn’t realize I utilized so often until today. Please fix it 🥲 I know we can go through each individual visit in the scrolling page option, but that’s so cumbersome and tedious, especially if you have multiple visits. This mom needs her calendar option back so I can finish charting faster and get back to playing with my kids, please help us out here lol.
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Crashing
Updated to the new version and now it’s crashing when I go to my calendar.
Could you also add a time tracker for the weekly hours? Always have to ask company how many hours I have. Also, a way to delete chats/texts within the app, and open directly to the calendar or schedule vs the chat messages. They are old messages and we don’t use them. Thank you!
Could you also add a time tracker for the weekly hours? Always have to ask company how many hours I have. Also, a way to delete chats/texts within the app, and open directly to the calendar or schedule vs the chat messages. They are old messages and we don’t use them. Thank you!
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Calendar not working
After the update, when I click on the calendar on the top right, it completely closes the app and I have to sign back in . I can’t access the calendar at all. I tried closing the app, logging in again, and clicking on the calendar. It still doesn’t work. Can you please fix this problem.
New update
Cant access the calendar without app crashing.
Update
The update will not allow me to clock out for PM…. Please fix…
Schedule button stopped working
Hey the schedule button stopped working after the most recent update and it’s NOT fixed yet. You can’t click the calendar to see your schedule in the future.
Update causes app to crash
I updated the app today after the latest “fix.” Now, I can’t access the calendar view or sync setting. I’ve tried closing the app, logging in again, and restarting my phone. Nothing helps. Please fix the app. Thanks!
Update broke it
The newest update on December 19 broke the app. You cannot make phone calls by pushing the telephone symbol and you cannot get directions by pushing the directions symbol which makes it completely ineffective.
Terrible
This app is frustrating. I love the company I work for but I just put in my notice and went to another company because I refuse to struggle with this app any longer. Constant glitches and little help or resolution when my supervisor reaches out to Kantime support. Most days the app won’t load, I have to sync multiple times, I get blue screens, often see the wrong date/time, sometimes I can’t logout and complete my charting. This app is exhausting and I’m just done with it!
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Terrible
Not user friendly. Very limited to what it can do. Frustrated that this is my new employers choice
I can’t believe it’s still in use
It’s one of the worst apps I’ve ever been forced to use. It’s truly awful. Won’t log, crashes and you can’t adjust your time when it does that happens. It’ll look like you’ve logged in or out then, when you go back in to log into your next session, you notice you weren’t actually logged in or out the first time! So many issues (smh). There needs to be better quality control. Not just “bug fixes”.
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