Robot Karcher
Response from developer
Hello! We are sorry to hear about the frequent password prompts you are experiencing, so please reach out to our support team via email for direct assistance. service.client.fr@karcher.com Best regards, your Kärcher Support Team
Не рекомендую
Response from developer
Hello! We are truly sorry to hear about the difficulties you are experiencing with the mapping feature and the app after the recent update. Please reach out to our customer support team via email for personalized assistance so we can help resolve this issue for you. info.us@karcher.com Best regards, your Kärcher Support Team
Fonctionnait bien
Si bien qu’il m’est aujourd’hui impossible d’utilisation cette fonction planning, le robot venant systématiquement se coincer sous mon canapé.
Response from developer
Hello! We are very sorry to hear that your scheduled tasks are no longer recognizing your current map restrictions and causing your robot to get stuck. Please send an email to our support team at service.client.fr@karcher.com so we can investigate this mapping issue and provide you with personalized assistance. Best regards, your Kärcher Support Team
Cannot connect app
Response from developer
Hello! We are very sorry to hear about the connectivity issues you are experiencing with your new robots. Please reach out to us via email at helpline@karcher.co.uk so that we can investigate this technical matter privately and help you find a solution. Best regards, your Kärcher Support Team
Verbesserungswürdig
Zeitplan wird des Öfteren einfach deaktiviert. Warum?
Nervend, der nächste Staubsaugerrobotor wird sicher kein Kaercher mehr, sofern sich das nicht deutlich verbessert.
Response from developer
Hallo! Es tut uns leid zu hören, dass du Schwierigkeiten mit dem Login und dem Zeitplan deines Saugroboters hast. Da wir uns dein Anliegen gerne im Detail ansehen möchten, bitten wir dich, uns eine E-Mail mit deiner Fehlerbeschreibung an unseren Kundensupport: kundenbetreuung.vertrieb@karcher.com zu senden. So können wir dir gezielt weiterhelfen und eine Lösung für dich finden. Beste Grüße, dein Kärcher Support Team
