Terrible company. Terrible service.
Food always gets delivered hours later, drivers constantly lying saying that there’s “so much traffic” on the road when there wasn’t, and I can’t even change my email address. I don’t even know why I keep bothering with this company.
Worst Food Delivery App Ever
Don’t use this app and waste your time and money. These people rely on local restaurants to confirm orders by phone call, and on the rare occasion that they do, you’ll never get your food. They take forever to process refunds so whatever you paid for your 9 out of 10 times cancelled order, consider that gone.
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Government issued id?
The app now wants a picture of your government issued ID. The upload portal doesn’t work. Had to spend 20+ minutes waiting on customer support chat to resolve the issue. No phone number to call and get issue solved quickly. Will be using other apps from now on.
first and last time
I have to make sure I read the reviews next time. Food place was great! Delivery was several hours after promised. Choosing Allmart or even pickup via a taxi in Antigua is more efficient than KariBites. I guess I’ll let me friends know what services not choose! Can’t wait that long as a med student lol.
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Nascent tech but great support
As any new technology it takes time for adoption , as the Caribbean transitions to a digital world there will always be a learning curve for the restaraunts to adopt to online deliveries. A stellar support team makes the whole experience a lot better ! Great job and good luck
Failed business operation
As a delivery service with restaurants that open at 7, why are you accepting orders? I ordered coffee from KariBites and one from AllMart (20 minutes after my KariBites order). AllMart arrived immediately and they keep you abreast of what’s going on with your order without you asking. KariBites on the other hand, you have to harass to get information. The app isn’t even well designed: it’s a website put into a poorly built app. Just order from AllMart, more options with that app plus, seamless and efficient. I could’ve walked to get my coffee or at least had the AllMart driver go get it. It’s been 2 hours since the order and all I’ve been told is “we’re trying to get a hold of the driver”. Pack it up. Close the app. This was a great business idea, but the execution is PISS POOR.
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Lots of Potential but currently impossible
If you’re a fan of getting cold food hours after ordering from a place within walking distance and having a huge headache over people calling you yelling at you for ordering the food wrong then you’re in luck this is the app for you. Apparently what this company does is it expects the drivers to pay upfront for your food and then you are surprised with the fact that instead of using your credit card you now owe them a huge cash lump sum for something that you did not authorize. Then the best part of my evening was getting a call from the owner telling me that I did something wrong. How can a company expect their workers to pay for things upfront out of their own pocket and treat their workers so disrespectfully and still exist?
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