Waiting Time is so long
Great app with very good prices but everyday the waiting time is extremely long
Registration is doesn’t work: Didn’t get SMS or WA message
Registration is doesn’t work: Didn’t get SMS or WA message
Unfair charging. Lot of bugs..
Every update Karwa makes brings a lot of new bugs. Latest one is very important for you to know. If you cancel your ride because NO VEHICLE WAS FOUND or even if they tell you SORRY NO VEHICULE FOUND then you close your app, they send you another car without advise and charge you 7 Rials penalty for no show up. Without your consent! This happened already 4 times with me. So be careful. This is a trap. Or bug. But they never care about complaints. So be aware for lots of hidden things in this app. Id rather give these 7 rials by my own as tips but not a single rial without my consent. Thank you
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The ride isn’t moving
If I haven’t called the driver I wouldn’t have known he arrived. The app isn’t working properly please fix it.
روعه
بصراحه خدمه ممتازه وسريعين في الاستجابه ورخيص
Good investment poor result
Karwa has really good quality cabs. Some cars (not all as advertised) have even wifi - you need to ask driver.
However, pick-up and drop-off are big problem. The map they are using is not reliable. Few times I’ve ended up dead-end road. Each time before pick-up I need to call the driver for accurate pick-up location. Can’t pin exact location. Same with the drop-offs, need to watch out at all time. Lot of delays, no comfortable ride at all.
Regardless of how many feedback I’ve provided, they just ignore.
Probably their admin will respond this review, asking to provide support. It is just unserious.
Unfortunately big investment may not provide a good app always. Karwa is an example of it.
However, pick-up and drop-off are big problem. The map they are using is not reliable. Few times I’ve ended up dead-end road. Each time before pick-up I need to call the driver for accurate pick-up location. Can’t pin exact location. Same with the drop-offs, need to watch out at all time. Lot of delays, no comfortable ride at all.
Regardless of how many feedback I’ve provided, they just ignore.
Probably their admin will respond this review, asking to provide support. It is just unserious.
Unfortunately big investment may not provide a good app always. Karwa is an example of it.
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Issue with the phone number entry
I’m unable to complete typing my number the input field prevents me from typing the complete number
Funktioniert nicht mit deutscher Telefonnummer
Man kann zwar zur Verifizierung Deutschland als Herkunftsland der Telefonnummer eingeben. Dann stehen allerdings nicht genügend Ziffern zur Verfügung. Verifizierung und Nutzung der App somit nicht möglich.
الدوحة
التطبيق فاشل مايدخلني كلش
Search Option not available
Using Iphone XS, In metroexpress option- Cant able to search location while selecting pick-up spot
Started of ok then had issues
I downloaded this app and it worked fine for a few rides and after that I booked a few more rides and then drivers would complete the ride without showing up. Contacting their help but no response. After that I gave up using this app and switched to Uber.
تطبيق سيء والسائقين سيئين
حتى الفئة الاغلى سيئه ولما اطلب مشوار مايطلع لي موقع السائق وهو بالطريق ومايمديني اعرف انه وصل لين يتصل بس!، ولما وقفت بمحل السائق قال بيصلي وبيرجع قلت طيب وراح بالسياره وتأخر واتصلت له مايرد واغراضي معاه ولما جيت بلغي الرحله مو قادره لازم هو اللي يلغيها ! :/
Updated but still not good
The latest update didn’t fix any previous problem. But more: the new design is complicated and slow to use for example payment with QR code are slower and your last choices arent remembered. Other thing: taxis still come from far. Most of time waiting is long so we are forced ro chose alternatives. I still keep hope for changes.
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It became completely unreliable
Driver’s are cancelling all the time calling you asking for cash payments. Other times waiting time extends by over 20min and driver on the map just drives further away without any information. The support basically doesn’t work, after placing a complain I once had to wait a week for any answer and then three weeks to cancel a fee for a ride I didn’t take. The app is blocking low stars reviews so you don’t really know the rating of the drivers. I liked it before now it became completely unreliable.
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Bad experience
The app is always saying error and drivers usually don’t go as time said.
رمز التحقق لايصل
كود التحقق لايصل عبر رقم الجوال السعودي يبدو أنه لايخدم غير القطريين
Not working
I was using this for 1 year, always metro express is not booking properly, everytime it is showing no available drivers & it is taking 15 mins & the car is infront of me but it is booking the taxi which is very far
Bad application
Karwa application is very bad application!!!
Missing locations
Can’t find locations after updating app
Unable to Verify Account
I cant input my Malaysian phone number, digit entry is limited to 8 only. Please fix this.
