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Loop - Dreams On Wheels

Loop - Dreams On Wheels

Electric Scooter Sharing

158 ratings
26 reviews
✈️ Travel
Free

Details

Released
July 1, 2020
Updated
October 27, 2026

Features

Background Location Access

Developer

Loop Mobility
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Loop - Dreams On Wheels screenshot #1 for iPhone
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Loop - Dreams On Wheels screenshot #4 for iPhone
Loop - Dreams On Wheels screenshot #5 for iPhone
Loop - Dreams On Wheels screenshot #6 for iPhone
Loop - Dreams On Wheels screenshot #7 for iPhone
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About

This app provides electric scooter sharing services in Doha, aiming to improve public transport accessibility and offer a green commuting option. Users can locate, scan, ride, and park scooters easily through the mobile interface.

✓Locate nearby scooters
✓Scan to activate scooters
✓Ride electric scooters
✓Park scooters safely
✓Green commuting option
✓Intelligent network system
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What users say about Loop

Reviews of Loop are mostly negative: the Travel app is rated 3.6/5 from 158 App Store ratings. What users like most: easy to use and enjoying, support team responsive and resolved issue. Top complaints: OTP not working/not received, app crashes/black screen after update. Summarized from real user reviews.

Positive things

  • 👍Easy to use and enjoying
  • 👍Support team responsive and resolved issue

Negative things

  • 😞OTP not working/not received
  • 😞App crashes/black screen after update
  • 😞Scooters not working/faulty
  • 😞Charged for non-working scooters
  • 😞Inaccurate no-go zones/dangerous stops
  • 😞App fails to display scooters on map
  • 😞Poor customer support/ignored tickets
  • 😞Expensive and not effective for daily use
  • 😞Charges for pause time
  • 😞Requires ID scan and card payment only
See all reviews

What's New in Loop

1.20.1

October 27, 2026

Improved performance and stability. Bug fixes and enhancements for a smoother riding experience.

User reviews

Most RecentHighest RatedLowest Rated

NO GO ZONE

Terrible app, constantly stops you from riding and says I’m in a no go zone when I’m in a green space. Waste of top up, use lime or other scooters
Rredcrib

Can’t register

From USA in Doha for a day but couldn’t use because it required phone number OTP registration and my phone couldn’t receive text even though any other number can text me. Very stupid first time setup.
MMëçø

Otp

Otp not working
KBKaren Bailey1

Terrible support team

I payed to Activate a scooter which after many attempts it was only rooling and the throttle on it was clearly not working. I had only rolled a distance of about 2 meters and submit a ticket with proof of fault. I had a simple request of refunding the money that was used for this faulty trip. The support team responded to me that they will check the scooter and get back to me and over a month later this ticket is ignored and still under process. My only question is why hire a support team if they cant take care of a simple request. I do not recommend this app to anyone especially since i have discovered better competitors.
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AAaaaaæá

scooter was not working and they charge me

scooter was not working and they charge me ,, i have tried to contact them but never help and solve the problem
MMaRoLiNaLaHa
See 21 more reviews

User experience

🐞

Reported Bugs

8 issues

OTP not working/not received

Bug

App crashes after update (black screen)

Bug

Scooters not working properly

Bug

App fails to display scooters on map

Bug

Inaccurate GPS marking/no-go zones

Bug

App crashes when resetting password

Bug

Unable to end ride

Bug

App crashing

Bug
✨

Requested Features

2 requests

Add car sharing service

Feature

Correct app to calculate only ride time or per kilometers

Feature

FAQ

How do I use Loop to rent a scooter?

To use Loop, open the app to find a scooter nearby, scan its code to activate, then ride. Remember to park it in a safe area to end your ride.

What are the main issues users report with Loop?

User reviews indicate issues such as OTP not working, app crashes, faulty scooters, inaccurate no-go zones, and poor customer support. Some users also find the service expensive for daily use.

Does Loop offer a free trial period?

The app is listed as 'Free' for download and use, indicating no upfront cost for the application itself. Pricing for rides is separate and based on usage.

Is Loop available on Android devices?

Based on the provided data, Loop is currently only supported on iPhone devices. Compatibility with Android is not specified.

How often is Loop updated?

The latest version is 1.20.1, last updated on October 27, 2026. This suggests a relatively recent update, though the exact update frequency is not detailed.

What is the overall user sentiment for Loop?

The overall user sentiment for Loop is negative. While some users praise its ease of use and responsive support, a significant number report recurring technical problems and dissatisfaction with service quality.

Does Loop have ads?

No, Loop does not contain advertisements. The app is free to download and use without interruptions from ads.

What payment methods does Loop require?

Loop requires ID scan and card payment only for its services. This is a specific requirement for users to access the scooter sharing functionality.