Kasa Smart User Reviews

Customer Experience

Positive experience82.1% of reviews
Neutral3.3% of reviews
Negative experience14.6% of reviews

~ Based on 2,927 written reviews from the US App Store.

What users say

Is Kasa Smart Safe?

Kasa Smart appears safe based on user ratings. AppsHunter Safety Score for Kasa Smart is 96/100.

This assessment is based on 79,061 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.3% of ratings point to a safe experience
1.0% of ratings suggest some concerns
3.8% of ratings point to a risky experience

~ Based on 79,061 App Store ratings for Kasa Smart.

Is Kasa Smart Legit?

Kasa Smart appears to be a legitimate app. AppsHunter Legitimacy Score for Kasa Smart is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Terrible

These have never worked. Anytime power goes out they don’t work. Won’t work with WiFi. Don’t purchase. ☹️

Outdoor outlet

I am currently using this wonderful plug on my outdoor pool filter. It is Awesome. I could turn my pool filter on and off at Will from inside of my house and it works perfect perfectly.

The BOMB!

Just do it

Sucks

This app is terrible, not easy at all to set up devices

Love the sunset timer function!

So happy that I don’t have to keep changing the timer—the lights go on at sunset which is what I want.

Plug

Excellent product. Easy to setup and works flawlessly.

Works most of the time

It’s really a pretty decent app. I’d like to be able to create presets for entire Groups. The only thing I use the app for is smart lightbulb control and controlling a smart outlet that dims other lights. It would be nice to be able to automate groups instead of each device individually. Also, a Dark Mode would be excellent.
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Kasa App and Products

I have 3 different Kasa products and they have all met my high expectations! Thank you Kasa

Great Camera

Works well to be able to view love one in a facility

Love this app

Very user friendly and responsive

Great

Easy to set up

Horrible

What a trash app. Created an account and get locked out for “incorrect info”. Good thing it was free I guess, but deleted and returned the equipment this garbage app was going to control.

Bueno

Muy buena aplicación la recomiendo

Numberoneselecta

Great!!

Exceptional

Imma contractor & from the install, to price point, to final performance - top tier.

GatoCam

Very satisfied, we are very happy to be able to monitor our cat and talk to him while we are out at work. He doesn’t feel alone.

Easy to Use

There are lots of useful features. Configuring devices is simple and intuitive. There are lots of types of devices. Great product suite!

Reliable and Consistent

I so appreciate the ease of use for my porch lights. No bugs or glitches. We need more apps like this

Microphone and ADS

I HATE THIS APP 10 years using and now ADS TRILLIONS 👎

Microphone is not what it used to be and I have the volume on my device set on the HIGHEST LEVEL!

Sound feedback was sharp and you DIDN’T HAVE TO SHOUT THIS IS A NEW iPad!

Old iPad the volume is even better but the AMOUT OF MB INCREASED AND I HAD TO GET THIS NEWER MODEL ONLY TO BE GROSSLY DISAPPOINTED!

I WILL NOT BOTHER WITH SUPPORT BE CALL OR EMAIL IT YEILDS NO RESULTS AND I HAVE BEEN USING THIS APP FOR MORE THAN 10 years!

I even used TAPO CAMERAS AND THAT IS A GROSS MISTAKE IT MESSED UP FUNCTIONS OF WHICH SUPPORT IS DEFINITELY CLUESS!

It no longer states the maximum use for SD CARDS I USED a high one then later on it stated not compatible after a two years using.

I WILL NEVER PAY FOR STORAGE SPACE FROM THIS APP BECAUSE FROM THE UTMOST WORST PLAYBACK AND MISSING CLIPS THAT COULD NOT BE RETRIEVED!

THAT IS WHY I DEFINITELY WILL NEVER EVER PAY FOR APP STORAGE FROM THIS APP, SD CARD I WILL USE! AKA “KASA CARE”

🎙️14th AUGUST 2026Microphone did not improve to sound feedback you can’t hear clearly!
DEFINITIVELY TRILLIONS 👎
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Very good

Very good