Kasa Smart User Reviews

Customer Experience

Positive experience82.0% of reviews
Neutral3.4% of reviews
Negative experience14.5% of reviews

~ Based on 2,997 written reviews from the US App Store.

What users say

Is Kasa Smart Safe?

Kasa Smart appears safe based on user ratings. AppsHunter Safety Score for Kasa Smart is 96/100.

This assessment is based on 79,369 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.3% of ratings point to a safe experience
0.9% of ratings suggest some concerns
3.8% of ratings point to a risky experience

~ Based on 79,369 App Store ratings for Kasa Smart.

Is Kasa Smart Legit?

Kasa Smart appears to be a legitimate app. AppsHunter Legitimacy Score for Kasa Smart is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Awesome pan and tilt camera.

No advertisements trying to get you to buy cloud storage. Use your own SD card and that’s it. Controls are easy to use and set. I will definitely buy more of these cameras and anything made by this company.

Home camera

Works great! No complaints here!

Last update trashed the app

I have enjoyed this app for a few years now and have been able to make it work, but after this last update I’ve had nothing but problems with the app freezing. Trying to review video on my microSD causes the app to freeze and is nothing but frustrating as I have to shut the app down and try again. For surely I’m not the only one experiencing this.
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Awesome quality at an amazing price.

No frills dimmer but it just works. In a space packed with tech gadgets that don’t function or glitch out. Skip those. Buy this! Thank me later.

Smarty home

Bastante útil, fácil de usar.
Y bastante práctica

App still freezes & no response no update

UPDATE: 2 WEEKS SINCE THE LAST UPDATE. THE APP STILL FREEZES UPON TRYING TO USE IT’S FEATURES. TERRIBLE! Something is wrong with the apps previous update. I have been with this app for almost 7 years and never had an issues until now. It freezes up every time I want to change or set a plug setting. It doesn’t allow me to go back or move forward. I’m closing the app and re-opening it. I have logged out, deleted the app, re-downloaded the app and signed in to my account and it is still freezes up no matter what I do on the app. Unable to use or add anything on the app at this moment. It’s frustrating.
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App gets stuck

After clicking on a device, app is unresponsive or stuck, have to restart to get to another device.

They easy n work

So far the easy to use n work

Great app… until the latest version

I’ve had my KASA devices for a long time and up until the previous version, everything worked flawlessly…
But whatever was done to version 3.4.700 Build 1387 broke and bricked the app…
Every time I need to use it, I have to close it and reopen it as many times as I need to in order to accomplish basic tasks…
Please, PLEASE fix the latest problems!!!
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Great App - Well Done

These devices and app are really well connected and easy to use. I love having remote control of things when needed. Highly recommend!

Camera

Love it
Easy to set up

These lightbulbs are amazing

This app works perfectly for my lightbulbs and the lightbulbs are amazing and honestly, this is a lot better than the hue lightbulbs in my opinion

Loving This Home Automation Stuff!!!

Now I wonder how I ever did without it!!!⭐️⭐️⭐️⭐️⭐️

Awesome

Love the convenience of connecting and control with my phone. Easy and reliable!

Freezes

I came here to say the app stinks but apparently it’s a recent “update” that’s causing all the issues. I just installed the camera last week and barely started messing with the app and settings today and it’s absolute garbage. It’s frozen and it won’t do the MIN THING ITS SUPPOSED TO DO which is RECORD. And when it does, it doesn’t allow me to see the video. There’s been multiple delivery drivers that have come to the house and I can’t see any of them cus it freezes or I can’t even access them.
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I Love their security cameras!

I can record everything. I have pictures and shorts that the camera took when detect movement. I can download the videos and pictures easily. I have the free version.

Requires re-login after every update

It seems all recent updates, lose login information, and require re-logging into the app every time there’s an update, that is very frustrating for something that’s supposed to be convenient home automation available at our fingertips

TM

FOR THE PRICE YOU CANNOT GO WRONG, 4 YEARS EXTERIOR USE , NO PROBLEMS

Cameras

So easy to set up.
Very clear pics, works great!

Outdoor plug

So convenient to control my outdoor lights and keep my pool pump on a schedule