Terrible app, terrible support
Overall, the app is not great (we really don’t care about Kate coins you know) and the key things I want done are not done (wire money from an account out) and support is terrible too
Response from developer
Thank you for your feedback. We're sorry to hear that KBC Mobile and our support have not met your expectations. We'd like to better understand the issues you're experiencing. Please contact our Technical Helpdesk at +32 16 43 25 07 so we can look into this together and help find a solution.
In person service = 5 star , but KBC app = 0 stars
The KBC mobile application is bloatware full of advertisements and spam and insidious methods to extract more personal data and browsing habits.
Their credit cards are expensive and basic: Using these online requires us to carry around a KBC card reader and enter in cryptic and error prone data! Their competitors use their app to verify. Result: I cancelled my KBC credit cards and use a competitor instead (cheaper and in-app verification).
Their credit cards are expensive and basic: Using these online requires us to carry around a KBC card reader and enter in cryptic and error prone data! Their competitors use their app to verify. Result: I cancelled my KBC credit cards and use a competitor instead (cheaper and in-app verification).
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Nearly a great app, which nearly makes up for the rest of their customer service in most cases!
An excellent banking app, but slowly turning into a football and sports banking app, which is not fun. New functionality partially works, or is fragmented in implementation, or is buried in layers of menus. Poorly tested (or perhaps untested) on iphone SE 4" screens.
otherwise an excellent and innovative for essential banking functions :
which is essential given the deteriorating service from the chat function within the app (Messages go unanswered for months), and branches practically never reply to emails - Has been a problem since at least 2019.
Love that I can scan an invoice (standard Belgian format) and it populates the payment details including the Structured Reference.
The KBC mobile app is an Excellent app compared with other local bank in Belgium, but has recently (2020) become bloated with bugs.
otherwise an excellent and innovative for essential banking functions :
which is essential given the deteriorating service from the chat function within the app (Messages go unanswered for months), and branches practically never reply to emails - Has been a problem since at least 2019.
Love that I can scan an invoice (standard Belgian format) and it populates the payment details including the Structured Reference.
The KBC mobile app is an Excellent app compared with other local bank in Belgium, but has recently (2020) become bloated with bugs.
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Response from developer
Thanks for the feedback, keudhaleiwufherlisugh!
Easy Banking - for real!!
I have used 4 international banking apps in my life and this is by far the easiest I have ever used!
*****
This is so awesome
Deceitful
App ne fonctionne pas
Back office non compétant pour résoudre les problèmes
Back office non compétant pour résoudre les problèmes
