KCTCU User Reviews

KCTCU
KCTCU
Kane County Teachers Credit Union

Customer Experience

Positive experience86.5% of reviews
Neutral0.0% of reviews
Negative experience13.5% of reviews

~ Based on 37 written reviews from the US App Store.

What users say

Is KCTCU Safe?

KCTCU appears safe based on user ratings. AppsHunter Safety Score for KCTCU is 97/100.

This assessment is based on 4,957 user ratings, with an App Store average of 4.8/5.

Safety Analysis

97.3% of ratings point to a safe experience
2.1% of ratings suggest some concerns
0.6% of ratings point to a risky experience

~ Based on 4,957 App Store ratings for KCTCU.

Is KCTCU Legit?

KCTCU is no longer available in the App Store. AppsHunter Legitimacy Score for KCTCU is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Kct

Great bank

Fast and Efficient

I consider this app “anytime banking”.
I can check my account in a flash.

Need Face ID

I love the app, but I think it’s time to update it, so it would recognize Face ID. All other banking apps use this technology.

Bank

Excellent app!

money made easy

like app

Portait vs. landscape view

Would give 5 stars except for the app is now only available in portrait view. Previously on my ipad I could view the app in landscape mode, but not any longer. Please look into the possibility of providing the option for both landscape and portrait mode.

Great easy app

I love the easy use and accessible safely. I also love the digital app with card controls

KCT

It’s a good bank

My experience with KCT mobile banking

Very efficient and reliable my account is safe and secure.Staffs are very professional helpful and friendly

Feedback

I do like the app a lot however I would like to see some kind of quickpay options or zelle soon

Rating

Love having access to our accounts.I always have peace of mind about my banking Thanks .indeed I do have peace of mind

Decent App

Decent all. A little uncle are about negative being in grey. But once you figure it out it’s fine. Doesn’t let you go back through records very far though.

Mostly Great

As an app, it’s pretty user friendly and the costumer service has always been good when I’ve had issues. Just wish it wasn’t down so often for updates and it occasionally logs me out of my account and I can’t always remember my password so I have to call to reset. Otherwise, easy to navigate and a good bank overall.
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I love KCT app

I really like the app. The only problem is I had probs moving $ from Christmas club to checking.

Limited accessibility

Other apps I have full access to my accounts. Here it is hard to pull up specific information, I can’t get to my statements, etc

Good app w/mobile deposit issues

I love this app, but can only give it a 2 star rating due to the continuous problem with the mobile deposit feature. Although it is “endorsed” For Mobile Deposit Only, I cannot get the deposit to go through. Instead, I receive an error message telling me to write For Mobile Deposit Only. Calls to KCTCU only result in an empathetic ear suggesting that I be sure to endorse my check For Mobile DepotOnly. Oh, and did you know that once you’ve endorsed it For Mobile Deposit Only it’s darn near impossible to get it deposited any other way?
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Mobile check deposit is awful

Please allow us the option to force deposit checks that ARE signed but the camera won’t read.
I constantly receive errors saying “must endorse check” but it’s only because the a.i. Isn’t registering that it’s signed.

Deposits during pandemic

I had hoped that during the pandemic and lockdown it would be possible to deposit a check bigger that $1000.

The Best

No complaints KCT customer for many years.

Way to go KCTCU

Love the convenience of banking at home!