Отвратительно
Response from developer
Здравствуйте. Пожалуйста, опишите вашу проблему подробнее, мы будем рады помочь: https://t.me/tonkeeper или support@tonkeeper.com. Спасибо за ваш отзыв!
Broken Chinese localization, all Chinese characters rendered as empty square placeholders
The page adopts a card-based layout and is split into three sections: a top selector for search engine, a middle functional menu group, and a footer attribution bar. The Keeper logo and build version number are displayed at the bottom. Each menu entry is paired with a corresponding icon on its right side, including help, Telegram, chat, favourite, trash and document icons. Visual icons render correctly without distortion.
2. Critical Bug
Almost all Chinese text items fail to render and show hollow square boxes □□. Only English strings display normally: DuckDuckGo, FAQ, Keeper, Keeper X, rust-icon-ton.
All Chinese menu labels cannot be identified, including entries for language settings, community links, app rating, cache clearing and about information.
Response from developer
Hello. Could you please let us know if this issue is still occurring? What device and iOS version are you using? Please contact our support team at https://t.me/tonkeeper or support@tonkeeper.com and attach screenshots of the issue.
I’m just like
Response from developer
Hello. You wrote that you like the app but gave us one star. Please tell us more about why you gave us this rating - you can write here or contact our support team at https://t.me/tonkeeper or support@tonkeeper.com. We look forward to hearing from you!
i’m so sorry to say this app is full of error
Scam
Tasteapplesevents
could be better
Ton salvation
WORST APP // highly hidden charges
Response from developer
Hello. Thank you for the feedback! We don't charge any fee from our side, the blockchain fee is paid. The network fee for transferring USDT TRC20 depends on various factors and may vary; typically, 0.5–2 GRAM, 350–700 Battery charges, or about 7–23 TRX are required. Feel free to contact our support team if you have any questions via https://t.me/tonkeeper or support@tonkeeper.com.
imba
sanek_kg1
Zero user acccessibility.
Поддерживают скам
Review
how to rset passcode when i forget my passcode ?
TON/HAMSA aHamsaVision
Withdraw block
On desktop, it says my password is incorrect even when it isn’t. On mobile, I can continue, but I’m forced to reconnect my TON wallet, and after starting the withdrawal, the funds are deducted while the transaction never arrives.
The transaction stays pending and later gets refunded or blocked. This has been happening for months.
What’s most frustrating is the lack of proper support. There’s no real customer service or meaningful help to resolve the issue.
At this point, it feels unacceptable that users cannot access their own funds and have no reliable way to get assistance.
Response from developer
Hello. Are we correct in understanding that this issue pertains to a different service? If you have any questions about Tonkeeper, please contact us directly. You can reach our support team on Telegram or via email at https://t.me/tonkeeper or support@tonkeeper.com. Thank you!
MTONGA
No good
Unzuverlässig.
Response from developer
Hello. We do not have access to users' funds; only you can manage the assets in your wallet. Please contact us regarding your issue at https://t.me/tonkeeper or support@tonkeeper.com - we'd be happy to help! If you've already reached out but haven't received a response, please let us know.
