Terrible App no updates
I’m really disappointed in this app, it’s absolutely pathetic. I can’t change the temperature at all. It constantly signs me out. The scheduling is extremely basic. There is constant issues.
It’s a shame because my air conditioner is good. But the app really, really lets it down. Last time I buy a kelvinator, if they’re advertising the air conditioner with control via the app & then the app looks like it’s made for a year 10 computer class assessment, imagine the other places they’re cutting corners. Pick up your game.
It’s a shame because my air conditioner is good. But the app really, really lets it down. Last time I buy a kelvinator, if they’re advertising the air conditioner with control via the app & then the app looks like it’s made for a year 10 computer class assessment, imagine the other places they’re cutting corners. Pick up your game.
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The app has now started to stop working I expected more
*edit* the scheduling section has started to not schedule on and or off. Which has meant that my heater has run for a full days rather than turn off when it was scheduled to.
Will be calling helpdesk, but given the app was updated 6years ago I guess it’s a legacy app and I got screwed.
I love the idea of the app, but expected more. For example only 17 schedule options available? That’s not even an on off twice a day. I would have loved to see some ability to schedule based on internal temp- but that may be a hardware thing? But in the app, it would be great to have the ability to schedule the unit to turn on if outside and or inside drops to a certain temp- and turn off when it it at a certain temp. The app generally works ok, but basic.
Will be calling helpdesk, but given the app was updated 6years ago I guess it’s a legacy app and I got screwed.
I love the idea of the app, but expected more. For example only 17 schedule options available? That’s not even an on off twice a day. I would have loved to see some ability to schedule based on internal temp- but that may be a hardware thing? But in the app, it would be great to have the ability to schedule the unit to turn on if outside and or inside drops to a certain temp- and turn off when it it at a certain temp. The app generally works ok, but basic.
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Five Years Broken - Never Fixed
I purchased Kelvinator air conditioning units 5 years ago, partly based on the advertised smart home functionality via this app. The app has been fundamentally broken since day one and has NEVER received a single update to fix these critical issues during the entire warranty period of my units.
Persistent Problems:
• Constant sign-outs - I’m forced to log back in multiple times per week, defeating the purpose of quick temperature adjustments
• Connection failures - The app consistently fails to connect to my units when I’m away from home, making the “control from anywhere” feature completely useless
• Function errors - Basic features randomly throw errors, requiring force-closing and restarting the app with no guarantee they’ll work
• Severely lacking features - Compared to competitors like Daikin, Mitsubishi, or even budget brands, this app is embarrassingly basic. No scheduling reliability, no energy monitoring, no useful automation
The Real Issue:
This isn’t a bug - it’s abandonment. Five years without a single update while competitors continuously improve their apps shows complete disregard for customers who paid premium prices for “smart” functionality.
Under Australian Consumer Law, products must work as advertised for a reasonable period. An app that’s been broken for the entire warranty period of the hardware it’s meant to control is potentially a major consumer issue.
To Kelvinator: Fix your app or admit you can’t support smart features and compensate customers accordingly.
To potential buyers: Factor in that you’ll be buying “dumb” air conditioners, because this app adds zero value.
Persistent Problems:
• Constant sign-outs - I’m forced to log back in multiple times per week, defeating the purpose of quick temperature adjustments
• Connection failures - The app consistently fails to connect to my units when I’m away from home, making the “control from anywhere” feature completely useless
• Function errors - Basic features randomly throw errors, requiring force-closing and restarting the app with no guarantee they’ll work
• Severely lacking features - Compared to competitors like Daikin, Mitsubishi, or even budget brands, this app is embarrassingly basic. No scheduling reliability, no energy monitoring, no useful automation
The Real Issue:
This isn’t a bug - it’s abandonment. Five years without a single update while competitors continuously improve their apps shows complete disregard for customers who paid premium prices for “smart” functionality.
Under Australian Consumer Law, products must work as advertised for a reasonable period. An app that’s been broken for the entire warranty period of the hardware it’s meant to control is potentially a major consumer issue.
To Kelvinator: Fix your app or admit you can’t support smart features and compensate customers accordingly.
To potential buyers: Factor in that you’ll be buying “dumb” air conditioners, because this app adds zero value.
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Do not buy this product absolute rubbish
If I could give minus stars I would there have been no updates to the app in years. Unsure if there is any support anymore. The app will only allow one person in the house to operate the aircons it use to allow both myself and my husband but not any more for the past three years been waiting for an update to see if it will get fixed but nope nothing.
By way of all the other reviews looks like they have just abandoned the app and the users.
Do not buy any of their products true this app you will be heavily disappointed.
By way of all the other reviews looks like they have just abandoned the app and the users.
Do not buy any of their products true this app you will be heavily disappointed.
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Failed to get appliance status
It was good but from last week it is happening every time i open this app and trying to run any aircon it comes up with message “failed to get appliance status”. Tried on/off devices and reinstalling the app and registering again but nothing. Same issue
