Kent District Library / KDL User Reviews

Customer Experience

Positive experience54.5% of reviews
Neutral9.1% of reviews
Negative experience36.4% of reviews

~ Based on 11 written reviews from the US App Store.

Is Kent District Library / KDL Safe?

Kent District Library / KDL appears mostly safe based on user ratings. AppsHunter Safety Score for Kent District Library / KDL is 80/100.

This assessment is based on 33 user ratings, with an App Store average of 4.3/5.

Safety Analysis

81.8% of ratings point to a safe experience
3.0% of ratings suggest some concerns
15.2% of ratings point to a risky experience

~ Based on 33 App Store ratings for Kent District Library / KDL.

Is Kent District Library / KDL Legit?

Kent District Library / KDL appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Kent District Library / KDL is 68/100.

Based on 68 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Doesn’t work at all

Everything I try to borrow says in use when it clearly shows multiple copies are available

Card in my phone

This is worth having the scannable card number alone. I don’t remember the last time I had my physical card with me.

No items due alerts

Never shows items due or due soon in app. Also to note, the texting platform does not send items due soon messages, just items overdue!

Used to be great

The app used to be great; very useful and easy to use. However, within the last week or so the app has been performing poorly. Rarely loads and often shows an error message. Trying to submit a request for app support has been frustrating as it tries to go to the website, which also has been acting up. When it works, it’s great, but when it doesn’t I can’t access my card digitally, can’t check to see what I have out, and can’t check when things are due.
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Hard to sign in

App sends you back to the website to log in. The website wouldn’t allow me to find my account or make a new one and directed me then to talk to the library. Ended up buying the book I wanted on Amazon rather than deal with all this headache

No more carrying my card with me

I love that this app stores my card. I don’t need to take in my wallet to have my card number, it’s always on my phone and ready to checkout. Easy to place holds as well.

Not functional for families

This app would be useful for me if I could also easily and seamlessly manage my kids’ accounts from it. Since it can’t, I’ll be removing it from my device.

Finally Hurray!

LOVE the dashboard that tells me what books I have due soon AND what holds are ready for pick up!!

books 👍

I often forget what books I have overdue and get them mixed up, so I’ve found this app super helpful! Thank you! 👍

Great addition!

Love this new app! Much better than the older one and it’s very easy to navigate. I can check my holds and check outs quickly!

Finally

Love the library card on my phone. Plus easy review of my checkouts and holds!