Needs major improvements
This app is not easily navigated. You can not pay your bill on the app out use it successfully for anything other than access to your insurance card.
Praise
Excellent insurance company with great people to serve members
Needs more function
If you compare farm bureau’s app to the competition it’s pretty low tech and doesn’t provide much value. Keep working towards a model like USAA.
Response from developer
Thank you for the comments. Please feel free to reach out to adam.rayborn@kyfb.com with suggestions on how we can improve the app.
Excellent Service
We have used KFB for 35 years. They have responded every time we had a need, when having insurance counts. Excellent service. Would recommend highly.
Response from developer
Thank you for the review and for being a member!
Won’t let me spilt my bill!
I attempted to pay my share before the due date, but the system consistently rejects my payment attempts. Consequently, we are incurring surcharges and credit card charges.








