Poor app experience on iphone
Response from developer
Hello Zenithkannan, regret the inconvenience caused. To rectify this, we would need more details of your issue. Please write to us at ios@matrimony.com along with your Matrimony Id. Regards, Team Matrimony.
Disappointing Experience with Poor Support and Platform Integrity
Based on my experience, I would strongly advise against using this platform. The overall environment does not feel safe or purpose-driven. A significant number of users appear to misuse the platform for casual interactions rather than genuine matchmaking.
I would particularly caution women to be mindful before investing their time here, as the experience may not meet expectations.
Response from developer
Dear Nandini Kamaraj, we regret the inconvenience caused. To rectify this, we would need more details of your issue. Please write to us at ios@matrimony.com along with your Matrimony Id. Regards, Team Matrimony.
Scam
This makes the experience feel misleading and gives the impression that matches are being restricted while the subscription is active just to encourage another purchase. I expected a fair and transparent service when paying for Prime.
The app experience was very unsatisfactory.
Response from developer
Dear, we are sorry to know that your experience with our app was not satisfactory. To rectify this, we would need more details. Please write to us at ios@matrimony.com along with your Matrimony Id. Regards, Team Matrimony.
The app has so many bug and is very frustrating
- Clicking on button doesn’t works as matter of fact anywhere on the screen most time clicks doesn’t work.
- the back button doesn’t work
- the app also get hangs, basically doesn’t react at all.
- The matches are very poor.
Response from developer
Hi Jovin Mathew, our apologies! It looks like we might need more details to understand the issue clearly and resolve it. Please write to us at ios@matrimony.com along with your Matrimony ID. Regards, Team Matrimony.
Horrible assisted service
Response from developer
Hello Hemanth, regret the inconvenience caused. To rectify this, we would need more details of your issue. Please write to us at ios@matrimony.com along with your Matrimony Id. Regards, Team Matrimony.
