Sucks
What a piece of garbage
Firmware update failed even
My Kestrel: 5700AL, FW 1.53, BOOT 1.01, BLE 0.09, HW 14B, BAL 72.
Firmware update still failing.
waste of money to even upgrade waz
After researching other users' experiences, it’s clear that I’m not alone in this frustration. Many negative reviews highlight similar issues, with complaints about the app’s instability, poor connectivity, and lack of functionality. It’s baffling that such a premium product is paired with an app that feels like an afterthought.
Kestrel needs to prioritize fixing these issues. A dedicated team should be assigned to overhaul the app, ensuring it’s stable, reliable, and capable of delivering the seamless experience users expect. Right now, the app is essentially useless, which undermines the value of the Kestrel device itself. For the price point, customers deserve better support and functionality.
Not functioning
Not working
update von Nöten
Absolutely unstable
Decent app but…
无法使用
Ap ist von gestern … schwierig…
Great app, bring it to the Apple Watch!
Needs work
Won’t maintain connection
Response from developer
Please contact me at techsupport@nkhome.com and we can get this sorted out for you.
Sectors
Tedious at best
Follow up of my review above. Kestrel reached out with a response. Since my original review I removed and reinstalled the app on my iPad and phone and it has been functioning without any crashes. Most of the issue navigating through the app and kestrel unit has been resolved and was caused by my lack of familiarity with the app. I’d rate it 4.5 stars as the customer service and support has been quite responsive. I suspect as I get to know the kestrel unit and app I will have more questions and feel pretty confident I can reach out to their support page and/or team to receive help. A friend of mine told me the kestrel is a love/hate relationship and once I figure it out I’d love it.
Response from developer
Sorry for the delayed response. The Serial Number mismatch should not affect anything. When trying to send profiles, please first click Select in the top left. Check boxes will appear and once you select a checkbox, Send Profiles will then become activated.
