What a piece of garbage
Firmware update failed even
My Kestrel: 5700AL, FW 1.53, BOOT 1.01, BLE 0.09, HW 14B, BAL 72.
Firmware update still failing.
waste of money to even upgrade waz
After researching other users' experiences, it’s clear that I’m not alone in this frustration. Many negative reviews highlight similar issues, with complaints about the app’s instability, poor connectivity, and lack of functionality. It’s baffling that such a premium product is paired with an app that feels like an afterthought.
Kestrel needs to prioritize fixing these issues. A dedicated team should be assigned to overhaul the app, ensuring it’s stable, reliable, and capable of delivering the seamless experience users expect. Right now, the app is essentially useless, which undermines the value of the Kestrel device itself. For the price point, customers deserve better support and functionality.
Not functioning
Absolutely unstable
Decent app but…
Great app, bring it to the Apple Watch!
Needs work
Won’t maintain connection
Response from developer
Please contact me at techsupport@nkhome.com and we can get this sorted out for you.
Tedious at best
Follow up of my review above. Kestrel reached out with a response. Since my original review I removed and reinstalled the app on my iPad and phone and it has been functioning without any crashes. Most of the issue navigating through the app and kestrel unit has been resolved and was caused by my lack of familiarity with the app. I’d rate it 4.5 stars as the customer service and support has been quite responsive. I suspect as I get to know the kestrel unit and app I will have more questions and feel pretty confident I can reach out to their support page and/or team to receive help. A friend of mine told me the kestrel is a love/hate relationship and once I figure it out I’d love it.
Response from developer
Sorry for the delayed response. The Serial Number mismatch should not affect anything. When trying to send profiles, please first click Select in the top left. Check boxes will appear and once you select a checkbox, Send Profiles will then become activated.
ВАА
Ballistic app is great
Trash App for an Expensive Tool
Response from developer
Please send all your concerns/issues to techsupport@nkhome.com. We will try and address them as much as we can.
Very disappointing... (Update not so disappointing!)
Update from 1 to 5 stars: I contacted tech support at the address suggested in the Developer’s response and worked with a very helpful and knowledgeable tech who helped me resolve my connection issue quickly. My problem appeared to be related to my vpn causing problems with my initial connection and registration. I turned my vpn back on after initial setup and connection was complete and have had no issues whatsoever since (almost a year later). This has become my go to app over several others that I have tried. I agree with one of the other users that a lot of the text is small and can be hard to read in bright sunlight but the most needed data (elevation holdover, windage) is fairly readable in most conditions. I set my 5700 up on a vane mount and run with the wind set to constant update mode. Speed, direction and hold data info updates on the app are almost instantaneous.
Thanks for the great tech support and a very good app!
Response from developer
Please contact us at techsupport@nkhome.com. We should be able to get this working for you. One quick check is to make sure Main Menu->Bluetooth->Conct is set to PC/Mobile and not Device. Another is to make sure you do not pair the Kestrel directly with your phone's native Bluetooth, please forget device if you have done this. Sometimes uninstalling and reinstalling the app itself can help but you should make sure your profiles are on the Kestrel first as they will be lost in the app
Crap
It doesn’t work,
Bad programm
Brilliant
Sometimes the app has to think twice about connecting to the Kestrel but clear the app on your phone and reconnect and it works just fine.
Well worth it and have used it for some time. I hope the developer continues to improve this as I really like it and would love to work with the developer as I have some good ideas for the app.
