Bug with map
Maps don’t show charging options
App showing out of date data
The app could be useful if it updated the data it displays when you open the app!
The car has been on charge all night, but the app still shows the status from yesterday afternoon!
The car has been on charge all night, but the app still shows the status from yesterday afternoon!
Confusing app
Setting remote controls not always easy. Frequent messages saying that car cannot respond.
Kia ev4
Best car I’ve had in 36 years of driving u just now with Kia your never ever having car trouble s brilliant car makers
Coming from CUPRA app
Runs rings around CUPRA and VW’s apps that are useless. Well done guys!
Unable to stop a charge!
My last review resulted in one star, with the latest updates, I feel little need to improve on this.
Now, when DC charging, if I press the Stop Charge (which now oddly works with the tiniest of touches rather than the nice 2 seconds delay that worked!), it always times out and fails to stop the charge.
If possible, I have to reduce the DC charge level to below the current level (has to be over 50%), this then cancels the charge quickly. If this is not possible, I rely on the 3rd party app to stop the charge, this one resulted in several minutes of the car not releasing the cable and nearly got an extra cost!).
So once again, the app is broken for me, it’s the same every time there’s an update.
PS side note, why has my OTA maps update stopped working? i had 7 years and now you want £70, forget that, I did it myself with a USB drive (so much for OTA).
Just as well I like my car!
Now, when DC charging, if I press the Stop Charge (which now oddly works with the tiniest of touches rather than the nice 2 seconds delay that worked!), it always times out and fails to stop the charge.
If possible, I have to reduce the DC charge level to below the current level (has to be over 50%), this then cancels the charge quickly. If this is not possible, I rely on the 3rd party app to stop the charge, this one resulted in several minutes of the car not releasing the cable and nearly got an extra cost!).
So once again, the app is broken for me, it’s the same every time there’s an update.
PS side note, why has my OTA maps update stopped working? i had 7 years and now you want £70, forget that, I did it myself with a USB drive (so much for OTA).
Just as well I like my car!
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Mr
I’m very disappointed with this app. The old one was much more accurate. It’s often impossible to check your car or close the door. Sometimes it even shows the door’s open and you can’t check the car’s status. It’s a shame you spent so much on a car and the app isn’t reliable. sometime totally not working.
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Mr
I’m very disappointed with this app. The old one was much more accurate. It’s often impossible to check your car or close the door. Sometimes it even shows the door’s open and you can’t check the car’s status. It’s a shame you spent so much on a car and the app isn’t reliable.
Can’t open and close windows with app
Not sure what’s happened but the feature to open and close windows or use the ventilation option is gone now ! My app looks totally different than it did a few days ago?? Why is this ?
Latest version 1.4.0 (2nd September 2026) crashes at startup on my older ipap
Works fine on IpadOS 26.6
Crashes at startup on IpadOS 17.7.11
This also occurred in the previous version until a further update was rapidly released.
Crashes at startup on IpadOS 17.7.11
This also occurred in the previous version until a further update was rapidly released.
Not as good as it used to be
When I first got my eNiro, I was able to plug into my Ohme charger and the smart interface would communicate with my car and in the Ohme app I could see the current state of battery charge, and simply input the level of charge that I needed, and the time that I needed the car. The Kia app/interface is now far less user friendly, and I now have to open the Kia Connect App, establish the current state of charge, and then work out myself how much power I have to add myself. Not an Einstein-level task, but a good product is now not so good. Disappointed
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Authentication for Remote Control no longer works
A recent update broke the authentication for remote control and is still not fixed as of today’s 1.4.0 update. This feature is very important to prevent accidentally sending a remote command from my iPhone or Apple Watch. Both PIN and biometric authentication no longer work. Please reinstate ASAP!
Not updating vehicle location & EV battery status
New app not updating vehicle status with new location
My ‘go-to’ for my Kia
My last car was a Skoda Octavia and the App was a waste of time - by contrast, this App is brilliant for me and my requirements. . . love the brief on-line Manual rather than the Bible-of-a-book hard copy manual.
Well done Kia 🫡
Well done Kia 🫡
When is the old app gonna be back?
I have measured it today, it takes 90 seconds for the app to load and another 105 seconds for the app to tell me it won’t work. It is actually faster to go up for the key from the garage to the flat and back to the car than try to open the it with this app. Hopefully you have burnt a lot of cash developing this, but sometimes it is better to not touch what has worked before rather than force something you are not capable of doing. If I were you I would just give up on this app and simply restore the old one.
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Too busy
Another update. Last one honest. PLEASE everyone sit down round a table after listening to Customers and redesign this app. Your screen layout makes no sense and is difficult to find stuff. Get rid of self promotion and Ads. I’ve just bought a new EV4 I don’t want an EV2. I want to easily find the functions I need and want them to be where I would expect them to be.
Update. The user interface had changes but no better. I just find the same function under multiple tabs like Ventilate. Why can we not just have all the control buttons on one screen. It’s just all over the place. So now I just open the App to see how much charge I have in the car. That’s all I do with it ! - previous review…The screens are just too busy I have difficulty finding stuff. It asks where I want to go on the Home Screen but gives me the map button as well. I’ve just bought an EV4 but the app tells be to look at an EV2. Why do I want Ads. I just want the controls easily accessible. Perhaps a redesign of the interface should be considered. To me using the app is more annoying than useful
Update. The user interface had changes but no better. I just find the same function under multiple tabs like Ventilate. Why can we not just have all the control buttons on one screen. It’s just all over the place. So now I just open the App to see how much charge I have in the car. That’s all I do with it ! - previous review…The screens are just too busy I have difficulty finding stuff. It asks where I want to go on the Home Screen but gives me the map button as well. I’ve just bought an EV4 but the app tells be to look at an EV2. Why do I want Ads. I just want the controls easily accessible. Perhaps a redesign of the interface should be considered. To me using the app is more annoying than useful
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Only works intermittently
The app responds mostly very slowly or not at all. I’ve given up trying to schedule charging for off peak tariff times as it simply does not work. It’s much more reliable using a smart plug. Very disappointing.
Update needed
The ability to manually refresh the charge status was in the earlier version and is missing in the latest version.
Chocolate tea pot anyone?
I can unlock the car and find a charging station and that’s about it? Masses of sales blurb …erm I’ve just bought a brand new Kia, I’m not in the market for another one yet?? NOTHING by way of tutorials or guides on how to use the fantastic features on the car. Put “manual” “tutorial” in the search and nothing happens. My advice to Kia, don’t give up the day job, stick to making cars and if this is the best you can do don’t bother with Apps. I’m off to read the paper manual, I may be some time.
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Getting better but ….
Still far too much hard sell included. An annoying bug has developed recently; swiping down the main screen no longer updates the charge state of the vehicle no matter how often you do it; what do you have to do instead is to lock the car and then the charge status updates almost instantly! The developer response was the usual “reinstall and reset everything”. The equivalent of “have you tried switching it off and switching it back on again?” No - I won’t as you have not told me the consequences of doing so. I await a proper investigation and an eventual fix.
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