When is the old app gonna be back?
I have measured it today, it takes 90 seconds for the app to load and another 105 seconds for the app to tell me it won’t work. It is actually faster to go up for the key from the garage to the flat and back to the car than try to open the it with this app. Hopefully you have burnt a lot of cash developing this, but sometimes it is better to not touch what has worked before rather than force something you are not capable of doing. If I were you I would just give up on this app and simply restore the old one.
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Too busy
Another update. Last one honest. PLEASE everyone sit down round a table after listening to Customers and redesign this app. Your screen layout makes no sense and is difficult to find stuff. Get rid of self promotion and Ads. I’ve just bought a new EV4 I don’t want an EV2. I want to easily find the functions I need and want them to be where I would expect them to be.
Update. The user interface had changes but no better. I just find the same function under multiple tabs like Ventilate. Why can we not just have all the control buttons on one screen. It’s just all over the place. So now I just open the App to see how much charge I have in the car. That’s all I do with it ! - previous review…The screens are just too busy I have difficulty finding stuff. It asks where I want to go on the Home Screen but gives me the map button as well. I’ve just bought an EV4 but the app tells be to look at an EV2. Why do I want Ads. I just want the controls easily accessible. Perhaps a redesign of the interface should be considered. To me using the app is more annoying than useful
Update. The user interface had changes but no better. I just find the same function under multiple tabs like Ventilate. Why can we not just have all the control buttons on one screen. It’s just all over the place. So now I just open the App to see how much charge I have in the car. That’s all I do with it ! - previous review…The screens are just too busy I have difficulty finding stuff. It asks where I want to go on the Home Screen but gives me the map button as well. I’ve just bought an EV4 but the app tells be to look at an EV2. Why do I want Ads. I just want the controls easily accessible. Perhaps a redesign of the interface should be considered. To me using the app is more annoying than useful
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Only works intermittently
The app responds mostly very slowly or not at all. I’ve given up trying to schedule charging for off peak tariff times as it simply does not work. It’s much more reliable using a smart plug. Very disappointing.
Update needed
The ability to manually refresh the charge status was in the earlier version and is missing in the latest version.
Chocolate tea pot anyone?
I can unlock the car and find a charging station and that’s about it? Masses of sales blurb …erm I’ve just bought a brand new Kia, I’m not in the market for another one yet?? NOTHING by way of tutorials or guides on how to use the fantastic features on the car. Put “manual” “tutorial” in the search and nothing happens. My advice to Kia, don’t give up the day job, stick to making cars and if this is the best you can do don’t bother with Apps. I’m off to read the paper manual, I may be some time.
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Getting better but ….
Still far too much hard sell included. An annoying bug has developed recently; swiping down the main screen no longer updates the charge state of the vehicle no matter how often you do it; what do you have to do instead is to lock the car and then the charge status updates almost instantly! The developer response was the usual “reinstall and reset everything”. The equivalent of “have you tried switching it off and switching it back on again?” No - I won’t as you have not told me the consequences of doing so. I await a proper investigation and an eventual fix.
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Another update that has made the app even more unusable
Yet again have they updated the app moved things around made it harder to do anything but more than anything it’s the connectivity that the problem my car is on the drive charging my phone is on WiFi and I’m in a 5g full mobile signal area but will the app talk to my car no !!! Stop tinkering with the app and sort your network out if you expect us to pay for these services you better buck up !!! N
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Good but!!
App was great when first had it. However since the update the battery conditioning function no longer works
Waste of time
App never works always saying check vehicle status which I do and still nothing works!!
My ‘go-to’ for my Kia
My last car was a Skoda Octavia and the App was a waste of time - by contrast, this App is brilliant for me and my requirements. . . love the brief on-line Manual rather than the Bible of a book manual.
Well done Kia 🫡
Well done Kia 🫡
Annoyingly slow and clunky
Just not good enough. Overcomplicated and very slow. Lots of unwanted promotional material. Car is excellent Kia app is rubbish!
Cannot connect
Cannot connect app to the vehicle keeps telling me there are 2 users but there aren’t seems in a loop, when I sscan a code will not vonnect
Update stopped connection.
The forced update reduced functionality and now the app is not talking to my PV5. How is this an update? Grrr
Add small widget for ios
Good app for basic control and monitoring of vehicle. Would be ideal if next update includes for small widget option for ios. App only has option for medium and large widget which is a bit annoying.
Faulty
Cannot even build a car and get it right first time. Two recalls already and car purchased end if January and it was a new
Model . Never had this before
Model . Never had this before
Not liking the new update
Confusing and not to easy user interface on the app
Good, but climate settings are confusing and not ideal
Please can we get rid of smart climate it does not work in UK as it want to put 24 degrees in on hot summer day. And manual user setting is a pain to have to keep changing depending on weather. Can we not have two user settings one for winter and one for summer so we can have winter with all the heated seats, mirrors and defrosting etc set with high temp and the summer one with everything off and cool temp? Please make this a priority fix as this is the only thing letting this app down! Thanks
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Accurate
This app is very active and accurate provide real time information about your situation of vehicle
Charging schedule disappears
Great app except for the charging schedule regularly disappears for no reason. Frustrating and costs me money with expensive electricity rates. No fix found yet. Fix it and I’d rate it 5 stars.
I think you need to pay for the expensive upgrades
Unfortunately if you don’t the functions are limited and even unreliable. Updated the app on my phone this morning
Charging process not stopping on remote now.
And battery level reading after
Refreshing went back to what it was 10 hours ago.
Charging process not stopping on remote now.
And battery level reading after
Refreshing went back to what it was 10 hours ago.